Chapter 6
:
Monitoring your cable modem and connected network
PN 365-095-35155 x.1
SURFboard S33 cable modem user guide
Copyright 2020 ARRIS Enterprises, LLC. All rights reserved.
21
3.
Press
F5
to refresh or update the information on the screen.
Restart your S33
To restart your S33:
1.
Insert the end of a paper clip or other small object with a narrow tip into the
Reset
opening on the back of your S33.
2.
Press and hold the indented
Reset
button for three to four seconds only, and then release.
WARNING
! If you press the
Reset
button for more than seven seconds, the cable
modem configuration settings will be reset to the factory default settings.
Reset the S33 configuration settings
You can reset the factory default configuration settings on your S33. This process will delete
the current S33 configuration settings and take approximately five to 30 minutes to complete.
Your network connection will remain disabled until after the S33 configuration settings are
restored.
WARNING!
Resetting the S33 configuration settings to the factory defaults also deletes any
custom cable modem configurations, including your login password, and other configuration
settings. You should first back up your S33 configuration files before resetting your S33.
To reset the cable modem configuration back to the factory default settings:
1.
Insert the end of a paper clip or other small object with a narrow tip into the
Reset
opening on the back of your S33.
2.
Press and hold the indented
Reset
button for 10 seconds or until the front panel LED
flashes.
3.
Remove the paper clip or small object
from the
Reset
opening
.
