5.1 Android™ FAQ
SECTION 5
Frequently Asked Questions
SECTION 5
Frequently Asked Questions
Open up Cloudword Sync
Under the Firmware section, you will see an item called Factory Reset. Click OK
on it
It will automatically reboot your system and return your ARNU Box™ Android™
device to it’s default state
How do I factory rest my ARNU Box™ Android™
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On first time boot, the ARNU Box™ Android™ box will install applications in the
background.
Please give it a couple of minutes on first boot and you will start to see the
applications appearing in the Application drawer.
I just received my unit and I don’t see some applications that should
be there
If you are using Ethernet, try switching to WiFi.
If the issue persists, please contact us at [email protected]
Cloudword Sync is saying I am not authroized
Try moving your ARNU Box™ Android
device to another location
™
There is usually interference that will cause signal loss which can be due to multiple
things:
Why is my Internet connection running so slow?
Poor router wireless signal
Objects sitting on top of the ARNU Box™ Device or in a location that is blocking
the antenna signal
Too far away from router
Using WiFi connection from a far distance
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5.2 Pure Linux FAQ
Go to the Add-ons menu item
Select Programs and press OK on your remote
Find System Settings and press OK on your remote
Press right on your control, go down to Factory Reset and press OK on your
remote
You will be prompted with a question saying “Are you sure you want to perform
Factory Reset” Goto Yes and press OK on your remote
The box will automatically reboot. DO NOT TURN OFF YOUR BOX AT ANY POINT,
it is doing a factory reset. You will be prompted with the ARNU Box Pure Linux
screen. Please wait for a bit as the system is rebuilding the box.
How do I Factory Reset from KODI™
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Why can’t I connect to my WiFi?
We suggest using our Code Red Launcher. It was specifically designed for the ARNU
Box
™
Android
.
™
I just started my box for the first time, it’s asking me which launcher
to use
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Make sure your routers wireless security is set to
WPA
or
WPA2.
If you are using
WEP
encryption you will not be able to connect to your wireless connection.
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Try moving your box closer to your router, you might have interference.
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Try changing the length of your SSID password to less than 8 characters.
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How do I connect my box with WinSCP?
Download WinSCP for Windows
Run WinSCP and setup a new session
Make sure to change the File Protocol to SCP
Enter the IP address of the box and use the following credentials
Username:
root
Password:
letmein
Click login
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