ARMTEL RMLT.465311.009, Руководство пользователя

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TOP-DIS-IP2 DESKTOP CALL STATION
User Manual
armtel.com page 31/64
info@armtel.com © Armtel
2.5.5 Troubleshooting
Possible problems and solutions are given in Table 2 .
Table 2 – Possible problems and solutions
Problem Possible cause Solution
There is no key
illumination,
communication is
impossible
No power supply
Check the reliability of the cabling,
the integrity of the Ethernet interface
cable or the 12 V power adapter
The communication
with subscribers is
impossible
TOP-DIS-IP2 has not been
configured
Configure the TOP-DIS-IP2 by means
of IPN system Config Tool
The communication via
telephone handset is
impossible; the
communication via
speaker and
microphone is ok
The Handset unit is faulty or
not connected
Check the connection and the
integrity of the Handset unit cables
The calling subscriber is
not heard in the built-in
speaker
The volume of the built-in
speaker is set to minimum
level
Adjust the volume of the built-in
speaker by means of programmed
keys
The built-in speaker is faulty Contact the Customer support service
of LLC Armtel