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AZI Customer Service 800-528-7411 or 602-470-1414
Page 39 of 61
Symptom
Possible Cause
Solution
Low response or erratic readings
after a long period of non-use.
May need a second regeneration
cycle.
1.
Wait 30 minutes and perform
another sensor regeneration.
2.
Test with FTK. Refer to page
3.
If still unresponsive, call AZI
Customer Service at 800-528-
7411 or 602-470-1414 for
assistance.
False readings
Extremely cold or extremely
warm air sampled into unit.
If sampling under these conditions,
install Zero Air Filter in intake.
Sample every 15 seconds until the
display reads 2 μg/m
3
or less to
equilibrate sensor temperature with
the temperature of the sample air
stream. Remove filter and take
samples.
or
Run the Warm-up as described in
Display Warnings and Error Messages
Sensor Failure
Call AZI Customer Service at
800-528-7411 or 602-470-1414.
Sensor out of Range
The sensor resistance has
changed.
Call AZI Customer Service at
800-528-7411 or 602-470-1414.
Data Memory Full
Data memory full
Save and then delete data. See
External Power Required to Regen Power from the AC adapter,
external battery or car adapter is
required to regenerate the
sensor.
Connect external power and restart
the regeneration.
Incomplete Regen. Check
battery/AC power supply.
External power was interrupted
before regeneration could
complete.
Reconnect external power, allow
sensor to cool, then restart
regeneration.
Regen High Temp Error.
Incomplete Regen.
Sensor temperature too high
during regeneration.
Allow sensor to cool, then restart
regeneration.
Sensor Regeneration
Required
Sensor is saturated with
mercury.
Perform Sensor Regeneration. See
A USB Printer is not responding or
not connected.
The instrument has not received
a response from the printer in
over 30 seconds.
Turn the printer off and back on,
and make sure the printer is
connected to the J405 and online.