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Digital Key Telephone System Issue: 1.6
Programming Manual
146
BTN
ITEM
RANGE
DEFAULT
REMARK
1
VMIB Announce 1
Timer
000
– 999
(3 Digits)
015
(sec)
If all stations in the group are busy when a call is received
for the group, the call may continue to wait (queue) for an
available station in the group. If queued, the call may be
sent to a UCD announcement when the queue period
exceeds the 1st announcement Timer. If the timer is set to
0 the call will receive the full first announcement prior to
the hunting process (guaranteed announcement).
2
VMIB Announce 2
Timer
000 - 999
(3 Digits)
000
(sec)
The second announcement can be provided if the call
continues to wait beyond the 2nd announcement timer.
3
VMIB
Announce
Location 1
00-70
00 (Not
Assigned)
Each station hunt group can be assigned an
announcement, which is played when the call is first
received. The announcement may be assigned as VMIB.
4
VMIB Announce
Location 2
00-70
00 (Not
Assigned)
The second announcement can be provided after VMIB
Announce 2 Timer.
5
VMIB Announce 2
Repeat
000-999
000
(sec)
This is used to announce VMIB announce 2 when the
timer is expired.
6
VMIB Announce 2
Repeat
Enable/Disable
ON/OFF
OFF
This is used to enable or disable VMIB Announce 2
Repeat.
7
Overflow
Destination
STA #./
STA Grp #/
VMIB# /
SYS SPD #
-
The queued call may be taken out of the group and
directed to an overflow destination (Station/Hunt/VMIB/
System Speed bin).
8
Overflow Timer
000 - 600
(3 Digits)
180
(sec)
If this timer expires after a call is received in the group, the
call is routed to the overflow destination.
9
Wrap-up Timer
002 - 999
(3 Digits)
002
(sec)
A station in a hunt group is maintained in a busy state for
min. 2 seconds after any call for the assigned wrap-up
time.
10
Alt If No Member
ON/OFF
OFF
If there is no member on duty, ICM call will be dropped or
CO incoming call will be routed to ATD
11
Music Source
00-11(12)
00
If music source is assigned, calling user will be heard
music instead of ring back tone.
00: Not assigned
01: Internal Music
02~04: External Music
5~6(7): VMIB BGM
7(8)-11(12): SLT MOH
12
ACD Warning
Tone
ON/OFF
ON
Determines that the ACD supervisor monitors an agent
with warning tone or without warning tone
13
Alternate
destination
STA No/
HUNT #
-
When a call is received in the group and there is no
available station in the group, then the call will be routed
to this destination if assigned.
14
Supervisor Timer
000
– 999
(3 Digits)
030
(sec)
When the queued timer is longer than this timer, the
number of queued lines will be displayed onto supervisor's
LCD.
15
Supervisor Call
Count
00 - 99
(2 Digits)
00
If the number of queued calls is more than this call count,
the supervisor timer will be started.
16
ACD Queued Call
ON/OFF
OFF
Show the number of queued call to supervisor keyset
17
Max Que Call Cnt
00-99
00
18
Supervisor
STA #
-
Station No. of Supervisor
19
UCD hunt
Stations' Priority
0 - 9
(1 Digit)
0
UCD group member's priority
TABLE 8.2.2.1 Button Configuration for UCD Group Attribute (PGM 191)