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iNet6+
58
13.2 Troubleshooting
Problem
Cause
Solutions
FM: Hiss
DAB: burbling/intermittent cut-out
Low signal strength
Check/move antenna
Move radio
Rescan local (high-strength) stations only
For DAB, check local coverage at
www.ukdigitalradio.com/coverage
DAB: ‘No stations available’
message
Low signal strength
As above then rescan stations.
Cannot connect to network
Network down
Check that network is working between a
computer and the router
Router restricts access to listed MAC
addresses
Obtain the iNet6+ MAC address from Menu
>
System settings >
Network >
View settings
and add to router list.
Note: iNet6+ has separate MAC addresses for
wired and wireless networks; only the current
network adaptor method address is displayed,
but the other address can be obtained by
changing the first pair of digits between ‘00’
(wireless) and ‘02’ (wired)
Insufficient Wi-Fi signal strength
Check distance to router; see if a computer
can connect to the network in this location
Unknown encryption method
Change encryption method on router. iNet6+
supports WEP, WPA and WPA2
Unusual network configuration
Setup network manually through Menu >
System settings > Network > Manual
settings
Firewall preventing access
Check the following ports are open on the
router: UDP and TCP ports 80 and 123;
