18
Troubleshooting
PROBLEM
REASON
SOLUTION
The appliance does
not work
A gap in the electrical system
circuit
1.
Make sure the plug is properly
inserted into the socket.
2.
Make sure the socket is not faulty
3.
Make sure the power supply cord is
not damaged
The compressor hardly ever
activates
1.
Check to see if the ambient
temperature is below +16°C
The temperature
inside the appliance is
not low enough (the
compressor operates
continuously)
The door doesn’t shut tight or
is opened too often
1.
Rearrange the products so they don’t
hamper the door.
2.
Shorten the time the door is open for
Appliance is positioned near a
heat source or exposed to
direct sunlight
1.
Move appliance away from any area’s
where heat sources or direct sunlight
are present
The ambient temperature is
above +36°C for 200L & 400L
models or +40°C for the 700L
model
1.
Check the appliance is operating at an
ambient temperature that is less than
+36°C for 200L & 400L models or
+40°C for the 700L model
Air circulation at the back of
the appliance is hampered
1.
Move product further away from the
wall
Water collects at the
bottom part of the
fridge
The contents touch the back
wall of the interior
1.
Move the products so they aren’t in
contact with the back wall
The drain opening is clogged
1.
Take the cleaning plug and unclog the
condensate opening
Excess frost build up
and slow defrosting
Operating the appliance in an
unheated location (e.g. a
cellar)
1.
Move to a warmer location where
temperature fluctuations are minimal
Excess condensation
on outer surface of
your appliance
Operating the appliance in an
unheated location (e.g. a
cellar)
1.
Move to a warmer location where
temperature fluctuations are minimal
The appliance makes
too much noise
The fridge is not level
1.
Place the appliance on an even
surface or use adjustable feet
The appliance is touching
another object
1.
Reposition the appliance so it is
detached from any other objects
