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RETRO WASHING MACHINE

12.3. Error Codes and Possible Customer Complaints

*Valve triac
short circuit
or
* Valve triac
diode error

*Pump triac open
circuit or
*Pump blocked
or
*Pump triac
diode or

*Pump rotor
locked and does
not rotate error

*Unbalance
error

*Over flow
error

* Water level
sensor reading
error

*Motor triyak
k

sadevre

veya
*Motor triyak
diyod
modunda
hatas

* My machine can
not takes in
water.

* There is no
washing
movement.

*My machine can’t
spin.
*There are some
water in the drum.

*Machine can’t
spin.

*Water pull over
from the tub.
*Machine take in
water always.
*Machine can’t
finish washing.

*Machine can’t
work.
* E5 showing on
the screen always.

*Machine can’t
spin.

Fault code

Name of

fault

Probable

costomer

complaint

Important Note:

Error codes given do not always mean that the error has
arisen from the components.

Socket and cable connections must be checked in the first
place.

Make sure that the problems do not arise from loose
contact.

Содержание BEKO RETRO

Страница 1: ...RETRO WASHING MACHINE SERVICE MANUAL NO 1 SERVICE MANUAL FOR RETRO CONTROL SYSTEM WASHING MACHINE...

Страница 2: ...6 1 2 PREPARING LAUNDRY FOR WASHING 20 6 1 3 THINGS TO BE DONE FOR ENERGY SAVING 21 6 1 4 CORRECT LOAD CAPACITY 21 6 1 5 LOADING THE LAUNDRY 22 6 1 6 USING DETERGENT AND SOFTENER 22 6 1 7 FIRST USE 25...

Страница 3: ...STALLATION 68 14 1 2 REMOVAL 68 14 2 TOP COVER INSTALLATION REMOVAL 69 14 2 1 INSTALLATION 69 14 2 2 REMOVAL 69 14 3 LID GROUP INSTALLATION REMOVAL 70 14 3 1 INSTALLATION 70 14 3 2 REMOVAL 70 14 4 CON...

Страница 4: ...RETRO WASHING MACHINE 4 16 LIST OF COMPONENTS 91 17 FIGURE AND PICTURE LIST 92 18 TABLE LIST 94...

Страница 5: ...olor and degree of dirt Use detergents softeners and supplements suitable for top loading automatic washing machines only Always unplug the machine from the wall socket when it requires cleaning or se...

Страница 6: ...reach of the children Electrical products are dangerous for the children Keep children away from the product when it is in use Do not let them to tamper with the product Use child lock to prevent chi...

Страница 7: ...that the cables which are to be mounted to the electronic card during the panel installation are not jammed between the bracket sheets Make sure that all of the sockets on the electronic card are seat...

Страница 8: ...he section of the mains cable running from the outlet to the machine does not come under or behind a heat source cupboard device etc While providing service do not work on the machine with the heat so...

Страница 9: ...aterial 4 3 1 1 External Package Corrugated Boxes 4 3 1 2 Reinforcement Polystyrene 4 3 2 Dimensions 4 3 2 1 Height mm 888 4 3 2 2 Width mm 571 4 3 2 3 Depth mm 590 4 4 Weight 4 4 1 With package Kg 34...

Страница 10: ...rpm 750 4 12 Tub 4 13 1 Material PPK10 4 13 Suspension System 4 14 1 Hanger Pcs 4 4 14 Control Components 4 15 1 Electronic Main Board 220 240 V 50 60 Hz 4 15 2 Solenoid Valve Operating Pressure 0 2 1...

Страница 11: ...e held liable for damages that may arise from procedures carried out by unauthorized persons WARNING Prior to installation visually check if the product has any defects on it If so do not have it inst...

Страница 12: ...RETRO WASHING MACHINE 12 5 2 Removing Packaging Reinforcement Tilt the machine backwards to remove the packaging reinforcement Figure 5 1...

Страница 13: ...ute to have your machine run smoothly Attach a pressure reducing valve if water pressure is higher If you are going to use the double water inlet product as a single cold water inlet unit you must ins...

Страница 14: ...1 Connect the special hoses supplied with the product to the water inlets on the product Hot label left max 90 C is for hot water inlet Cool label hose right max 25 C is for cold water inlet Figure 5...

Страница 15: ...ose to the ground less than 65 cm above the ground water discharge becomes more difficult and the laundry may come out excessively wet Therefore follow the heights described in the figure To prevent f...

Страница 16: ...vibration free it must stand level and balanced on its feet Balance the machine by adjusting the feet Otherwise the product may move from its place and cause crushing and vibration problems Figure 5...

Страница 17: ...ection must comply with national regulations Power cable plug must be within easy reach after installation If the current value of the fuse or breaker in the house is less than 6 Amps have a qualified...

Страница 18: ...ons 3 Drain all water that has remained in the product 4 Install transportation safety parts in the reverse order of removal procedure Never move the product without the transportation safety parts pr...

Страница 19: ...se of Product and By Products 6 1 Preparation 6 1 1 Sorting the laundry Sort laundry according to type of fabric color and degree of soiling and allowable water temperature Always obey the instruction...

Страница 20: ...em Remove curtain attachment items Fasten zippers sew loose buttons and mend rips and tears Wash machine washable or hand washable labeled products only with an appropriate programme Do not wash color...

Страница 21: ...in duration recommended during washing process Do not use detergent in excess of the amount recommended on the detergent package 6 1 4 Correct load capacity The maximum load capacity depends on the ty...

Страница 22: ...the door while spin it will reduce your machine life time WARNING In case of misplacing the laundry noise and vibration problems may occur in the machine 6 1 6 Using detergent and softener When using...

Страница 23: ...each Figure 6 5 Detergent drawer compartments DETERGENT SOFTENER AND OTHER CLEANING AGENTS Add detergent and softener before starting the washing programme Never leave the detergent drawer open while...

Страница 24: ...x level marking in the softener compartment If the softener has lost its fluidity dilute it with water before putting it in the detergent drawer USE OF LIQUID DETERGENT If the product does not contain...

Страница 25: ...based bleaches can be used together with detergents however if its thickness is not the same with the detergent put the detergent first into the laundry detergent draw and wait until the detergent fl...

Страница 26: ...or heavily soiled clothes Prefer liquid detergents produced for delicate clothes Woolen and silk clothes must be washed with special woolen detergents Normally Soiled For example stains caused by body...

Страница 27: ...Control Panel 1 On Off button 2 Start Pause button 3 Air Turbo button 4 Auxiliary Function button 5 Water Level button 6 Delayed Start Time button 7 Water Supply button 8 Function button Programme se...

Страница 28: ...itable for the type quantity and soiling level of the laundry in accordance with the Programme and consumption table 2 Select the desired programme with the Programme Selection button When selecting a...

Страница 29: ...and wool items such as sweaters jumpers and cardigans Hot water and soaking options can not be selected in this wash course It is recommended to use special purpose detergents suitable for washing de...

Страница 30: ...e water in the machine 6 7 Water Supply Button Depends on model Each time this button is pressed the water temperature is selected as follows Cold Hot Warm Cold No light Warm Red light Hot Flashing re...

Страница 31: ...g wrinkled when there is spin This function pumps the water in the machine and then holding there 6 9 Water level selection Whenever a new programme is selected the water level is automatically adjust...

Страница 32: ...3 Middle 27 Wool 3 Few 27 Wool 3 Low 27 Selectable o Automatically selected no canceling Energy Label programme for half load EN 60456 Ed 3 Energy Label programme for full load EN 60456 Ed 3 Table 6...

Страница 33: ...age 6 12 Delay With the Delay function the startup of the programme may be delayed up to 18 hours After pressing Delay button the programme s estimated delaying time is displayed If the Delay time is...

Страница 34: ...ater level in the machine is not suitable while you opened the door Press Start Pause button to pause the machine and then adjust the water level according to your request Then press Start Pause butto...

Страница 35: ...ne again programme will start with default setting If the buttons are pressed while the child lock is active it gives audio warning To activate the Child Lock Press the Water level button and Function...

Страница 36: ...tings you use for the laundry that you wash regularly Favorite programme will remain at the factory set programme until you make a new favorite programme setting To store a new favorite programme 1 Se...

Страница 37: ...regular intervals every 4 5 washing cycles as shown below in order to prevent accumulation of powder detergent in time 1 Detergent drawer is closed 2 Pulling detergent drawer to the front side 3 Turn...

Страница 38: ...3 Clean the Fluff Filter 2 1 Press the rib and take the fluff group out of the drum 2 Put the filter bag out of the fluff group and clean the bags 3 Insert the bag into its place after cleaning and ma...

Страница 39: ...too dirty take them out by means of pliers and clean them 3 Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water 4 Replac...

Страница 40: ...f the product is connected In order to clean the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power WARNING Temperature of the water inside the machine may rise up t...

Страница 41: ...ndy to absorb any spilled water c When the water inside the machine is finished take out the filter completely by turning it 4 Clean any residues inside the filter as well as fibers if any around the...

Страница 42: ...RETRO WASHING MACHINE 42 8 General Operation Principle 8 1 Water Intake Profile 1 20 N 2 3 N 0...

Страница 43: ...unbalance while the safety switches off time between 40ms to 200ms For example While the machine detected the safety switch off time over than 40 ms and it will waiting till to close time If the durat...

Страница 44: ...aking Soaking Soaking Fill Wash Loosening Drain Spin Start Int Spin Deceleration time Rinse 1 Loosening Drain Spin Start Int Spin Deceleration time Rinse 2 7 7 7 7 7 7 7 7 Loosening 7 7 7 7 7 7 7 7 Dr...

Страница 45: ...ion Electronic card group is composed of main board card holder parts There are tack switch used for program selection the main board Wash programs wash and spin engine profiles which are written on t...

Страница 46: ...coil winding changes and the output value of the sensor converter circuit system changes Therefore the pressure can be measured in an analog way The task of the water level sensor is to perform the b...

Страница 47: ...ns such as rotor s permanently being locked 9 7 Capacitor Picture 9 7 Capacitor Capacitor is use for motor starting and running It s a P2 class capacitor the cover will disconnect with main capacitor...

Страница 48: ...by a triac which is mounted onto the electronic card It is impedance protected against the situations when it operates uninterruptedly 220 240 V 50Hz Picture 9 9Traction Motor The traction motor chang...

Страница 49: ...test number in the 7segments while pressing K5 will decrease the test number current numbers is from t1 to tc The following sequence shows one example for the progression The test number shall be sel...

Страница 50: ...g and press the key K4 to display the previous fault log until the top fault log The control shall log the last 10 error codes in the non volatile memory stored in a circular list The control shall av...

Страница 51: ...art pause will be back to t display t3 10 4 User Interface Test t4 Press Start key all the leds will turn on for three seconds then following the steps in pre second The leds in just column will illum...

Страница 52: ...will show FL if it is empty display will show EP Then pump the water to empty the control will waiting for 11 seconds then power on the traction motor After the traction motor been completely draw ope...

Страница 53: ...irection 5 second off The motor rotation test is max 5 minutes then back to test selection mode Press the key start will be back to display tb 10 11 Reliability Life Times Recording tc This item will...

Страница 54: ...RETRO WASHING MACHINE 54...

Страница 55: ...Valve triac short circuit or Valve triac diode error E2 Pump triac open circuit or Pump blocked or Pump triac diode or Pump rotor locked and does not rotate error E3 Unbalance error E4 Over flow erro...

Страница 56: ...s Order No Pin Type Definition Order No Pin Type Definition CN1 CDW2 1 2 Yellow Power Supply CN5 CDW1 2 2 White Door Switch CN2 CDW2 1 2 Blue Motor CN6 CDW2 1 3 Blue Pressure sensor CN3 CDW2 1 2 White...

Страница 57: ...RETRO WASHING MACHINE 57 12 2 Machine does not start...

Страница 58: ...5 E6 My machine can not takes in water There is no washing movement My machine can t spin There are some water in the drum Machine can t spin Water pull over from the tub Machine take in water always...

Страница 59: ...Such as Picture 12 3 1 02 Change the valve No Is there any E1 Yes Press the start button if there any water intake from valves Finished No Yes Check the water tap if there is any water Change the elec...

Страница 60: ...ccord to steps on right side If the pump been blocked Pump triac open circuit or Pump blocked or Pump triac diode or Pump rotor locked and does not rotate error E2 My machine can t spin There are some...

Страница 61: ...RETRO WASHING MACHINE 61 12 3 3 E3...

Страница 62: ...from function button and press start button If the machine take in water No Yes Change the valve Over flow error E4 Water pull over from the tub Machine take in water always Machine can t start to sp...

Страница 63: ...pressure sensor cable one by one Picture 12 3 5 02 Check the capacitor of the pressure sensor pins from the connector of electrical board Capacitor of white cable and red same with red and orange Chec...

Страница 64: ...tion well Such as Picture 12 3 6 02 Change the electrical board Safety switch broken Safety switch cable broken Electrical board broken E6 Machine can t spin Close door If the E6 error still there Yes...

Страница 65: ...on the machine to check compartments of the detergent box Check to see if there is 220V AC on the relevant valve during the test steps Correct the connections Check through a function test Is there 22...

Страница 66: ...chine does it operate for a while without blowing the fuse Check to see through a function test which piece is blowing the fuse Remove the connected socket terminals of the part that blows the fuse an...

Страница 67: ...Pin Type Definition Order No Pin Type Definition CN1 CDW2 1 2 Yellow Power Supply CN5 CDW1 2 2 White Door Switch CN2 CDW2 1 2 Blue Motor CN6 CDW2 1 3 Blue Pressure sensor CN3 CDW2 1 2 White Warm Flush...

Страница 68: ...RETRO WASHING MACHINE 68...

Страница 69: ...Picture 14 5 Rear panel removal 2 Front view of the machine is given in Picture 14 1 As illustrated in the Picture 14 2 rear panel is downward to install the rear of the machine to make sure that rea...

Страница 70: ...s illustrated in the Picture 14 6 top cover group is downward to install the machine to make sure that top cover hooks are fixed to the front corner on the cabinet as illustrated in the Picture 14 7 T...

Страница 71: ...tion b 1 Take the torque spring to the top lid group as illustrated in Picture 14 11 Then take it to top cover group as illustrated in Picture 14 12 Install the Pin follow the arrow into the place of...

Страница 72: ...val a 1 Remove the pin cover from the lid as illustrated in Picture 14 19 Install the screws as showed in picture 14 17 then take the pin cover to the lid as showed in picture 14 18 left Right Assembl...

Страница 73: ...on 1 Use the tool to remove the hook of the pin as illustrated in Picture 14 20 Fellow arrow to remove the pin as illustrated in Picture 14 21 and lid group will be taken out of the machine All plugs...

Страница 74: ...emoval 2 Picture 14 29 Control board removal 3 Then Control board screws 5pcs are installed as illustrated in Picture 14 26 Before removal the control board top cover removal must be completed Control...

Страница 75: ...Picture 14 33 Detergent box removal 1 Follow the arrow to install detergent box until the hooks in the right position as illustrated in Picture 14 30 and Picture 14 31 Then Take the drawer into the de...

Страница 76: ...Single valve installation 1 Picture 14 37 Single valve installation 2 Press the hooks backward and take the detergent box out of the top cover as illustrated in Picture 14 34 and Picture 14 35 Downwar...

Страница 77: ...ety Switch Installation Removal Then Insert the plugs into the single valve as illustrated in Picture 14 38 Remove the single valve as the reverse sequence Downward to install the double valve make su...

Страница 78: ...cture 14 45 Water sensor installation 1 Safety switch is downward to install the top cover as illustrated in the Picture 14 42 Safety switch screws 2pcs are installed as illustrated in Picture 14 43 T...

Страница 79: ...ower Cable installation 1 Picture 14 49 Power Cable installation 2 Insert the water sensor to the top cover as illustrated in Picture 14 46 Remove the water sensor as the reverse sequence Rear cover s...

Страница 80: ...trated in Picture 14 50 Insert the ground wire plug to the cord as illustrated in Picture 14 51 Pack the Cable joint with two insulative bags as showed in picture 14 52 Use one insulative aluminum foi...

Страница 81: ...3 2 Removal Then thak them downward to install to the body as illustrated in Picture 14 55 Rotate the capacitor to the right side into the capacitor card as illustrated in Picture 14 54 Then Tub cover...

Страница 82: ...cover screws 4pcs are removed as illustrated in Picture 14 58 Take the tub cover upward out of the tub as illustrated in Picture 14 59 Take the Drum group downward into the tub as illustrated in Pictu...

Страница 83: ...efore remove the drum group top cover removal must be completed Picture 14 65 Drum group removal 1 Take the impeller upward out of the tub as illustrated in Picture 14 65 Take the impeller into the dr...

Страница 84: ...m group removal 4 Picture 14 69 Drum group removal 5 14 15 Tub Group Installation Removal 14 15 1 Installation Remove the screw and take the impeller out of the drum as illustrated in Picture 14 66and...

Страница 85: ...1 For some certain machines a hole holder should be put where the joint lies as showed in picyure 14 71 Before install the drum group motor clutch bracket group and traction motor are all installed T...

Страница 86: ...some certain machines a hole holder should be removed from the place where the joint lies as showed in picyure 14 75 Take the tub group upward out of the cabinet as illustrated in Pictur14 74 Take the...

Страница 87: ...crews 5pcs to fix it with the tub as illustrated in Picture 14 78 Before remove the group top cover drum group tub group and traction motor must be removed Remove the motor clutch group with loosen sc...

Страница 88: ...RETRO WASHING MACHINE 88...

Страница 89: ...ere may not be in the bill of matarial part list or BOM For this reason this view must be used together with the stock no and the BOM of the product Patlat lm resim r n ga m ndaki farkl modeller i in...

Страница 90: ...RETRO WASHING MACHINE 90 15 2 Control Group...

Страница 91: ...RETRO WASHING MACHINE 91 15 3 Water System Group...

Страница 92: ...RETRO WASHING MACHINE 92 15 4 Lid Group...

Страница 93: ...RETRO WASHING MACHINE 93 15 5 Body Group...

Страница 94: ...RETRO WASHING MACHINE 94 15 6 Top Cover Group...

Страница 95: ...RETRO WASHING MACHINE 95 16 List of Components SAP must be referred for the part list...

Страница 96: ...EVEL SENSOR 46 PICTURE 9 5 SAFETY SWITCH 46 PICTURE 9 6 MOTOR 47 PICTURE 9 7 CAPACITOR 47 PICTURE 9 8 DRAIN PUMP 48 PICTURE 9 9 TRACTION MOTOR 48 PICTURE 14 1 OVERVIEW 68 PICTURE 14 2 REAR PANEL INSTA...

Страница 97: ...TALLATION 3 78 PICTURE 15 45 POWER CABLE INSTALLATION 4 78 PICTURE 15 46 CAPACITANCE INSTALLATION 1 78 PICTURE 15 47 CAPACITANCE INSTALLATION 2 78 PICTURE 14 48 TUB COVER INSTALLATION 1 79 PICTURE 14...

Страница 98: ...RETRO WASHING MACHINE 98 19 LIST OF TABLES TABLE 6 1 TIPS FOR EFFICIENT WASHING 26 TABLE 6 2 PROGRAMME AND CONSUMPTION TABLE 32 TABLE 8 1 44 TABLE 11 1 ERROR DEFINITION 54...

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