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6. APPENDIX

6.1

—

Troubleshooting

Use the sections below to troubleshoot issues with the switch. If the problem persists,

contact Araknis Networks

Customer Service at (866) 838-5052.

6.1.1

—

No Connectivity

6.1.2

—

Power Issues

If one or more attached devices suffer from low or no network connectivity after installation,

follow these steps to identify the issue:

If the switch is not working correctly, and the power LED is not illuminated solid or is not

illuminated at all, then try these steps to identify the issue:

1. Reset the switch and router, and then the device(s) with issues. If the problem persists,

continue to step 2.

2. Are there one or multiple devices with issues?

A. If one device is having an issue:

i. Change the port the device is connected to on the switch. If the issue remains,

there is a problem with the cabling or the attached device’s network settings.

ii. Change the network connection type to DHCP and reset the connection. If

an IP address is assigned to the device, then it should be working properly. If

nothing changes, the cabling must be changed or repaired.

iii. Using a tested patch cable that is known to work correctly, swap out the cable

from the switch to the network device and test again.

B. If multiple devices are having an issue:

i. Check the Power LED indicator on the switch to make sure it is receiving

power. If it is not illuminated solid, see the next troubleshooting section, Power

Issues, to determine source of the issue.

ii. Check the connection from the switch to its host device. The switch may have

lost network access from the device feeding it. If the device feeding signal is

okay then the cable may be damaged.

iii. Using a tested patch cable that is known to work correctly, swap out the cable

from the switch to the network connection and test again.

1. Power cycle the switch. If the LED does not illuminate and remain solid, continue to the

next step. Otherwise, test devices for connectivity and confirm the system is operating

correctly. Make sure that ventilation is adequate. Overheating can cause the unit to

shut down for self-protection.

2. Change out the power cord or supply with another of the same type, and test again.

The power supply or cable may be damaged or defective.

Содержание AN-100-SW-R-16

Страница 1: ...100 SERIES NETWORK SWITCHES Installation Manual Unmanaged AV Rack Network Switches ...

Страница 2: ...nt damage to equipment and serious injury or death of the installer or end user This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The caution symbol is used to indicate information vital to the safety of the equipment in use with the product or the product itself Cautions are always provide...

Страница 3: ...2 2 AN 100 SW R 5 Placement Options 2 2 3 AN 100 SW R 8 16 24 Placement Options 2 3 2 AN 100 SW R 5 2 3 3 AN 100 SW R 8 16 24 15 15 2 2 2 2 On Wall Mounting 2 2 3 2 Rack Mounting 12 6 1 2 Power Issues 20 2 2 3 3 On Wall Mounting 14 About This Manual 2 Welcome to Araknis Networks 5 3 1 WiringRecommendations 16 4 1 Front Panel Layout 17 6 1 Troubleshooting 20 1 1 Araknis 100 Series Overview 5 3 2 Ap...

Страница 4: ... Switches in Network Table 3 Cable and Connector Recommandations Figure 13 Application Diagram 9 16 16 Figure 6 AN 100 SW R 5 On Wall Mounting Table 5 Link Act LED Indicator Figure 15 Side Layout 11 17 18 Figure 7 AN 100 SW R 8 16 24 Rubber Foot Installation Table 6 Power LED Indicator Table 7 Specifications Figure 16 Rear Panel Layout 12 17 19 19 Figure 8 AN 100 SW R 8 16 24 Rack Mounting Options...

Страница 5: ...nd operates as a plug and play device auto detecting connections to other switches to allow straight through patch cables throughout an installation This manual will guide you through the layout of the device explain proper installation and describe how to deploy the switch in your network to achieve the best performance For more information visit www araknisnetworks com The following table lists ...

Страница 6: ...from the input port to the output port through the backplane of the switch The AN 100 SW R network switch backplane is capable of handling all traffic on all ports at the same time Having this non blocking switch fabric architecture means the backplane is so fast that there is no significant delay for data rate due to backplane congestion Thanks to this the switch features Full Wire Speed Forwardi...

Страница 7: ...ight of the model in use Rack screws for rack installation Drill and Drill Bit for installation of wall mount screws or anchors 1 INTRODUCTION Figure 1 AN 100 SW R 5 Package Contents Figure 2 AN 100 SW R 8 16 24 Package Contents AN 100 SW R Gigabit Ethernet Switch 1 Rack Mount Kit 1 Rack Mount Kit 1 Rubber Feet 1 Rubber Feet 1 AC Power Cord 1 DC Power Supply 1 Quick Installation Guide 1 Quick Inst...

Страница 8: ...on 3 Connect an Ethernet cable between the port of the switch or router providing network access and any open Ethernet port on the AN 100 SW R The switch will automatically detect the connection and configure it correctly so no crossover cable is required 4 Power on the AN 100 SW R network switch and any connected equipment Confirm that each port is operating correctly by checking the Link Act LED...

Страница 9: ...8 5052 Example 1 Example 2 Figure 3 Single Switch Network Figure 4 Multiple Switches in Network Desktop PC Server IP Phone Printer Scanner AppleTV Desktop PC Server IP Camera Printer Scanner IP Surveillance NVR IP Phone AppleTV 2 INSTALLATION ...

Страница 10: ...ical noise power lines and fluorescent lighting fixtures Keep the switch away from water and moisture sources Power the device from an outlet with adequate capacity Plugging in the switch must not overload the circuit in use The use of a power conditioner or surge protector is highly recommended for all attached network equipment A surge at one piece of unprotected equipment could pass through the...

Страница 11: ...his allows for a low profile installation for the switch eliminating the need for extra shelving or racks when providing a network switch solution To wall mount the switch 1 Locate the included wall mounting ears and screws from the packaging and a 2 Philips screwdriver 2 Attach the ears to each side of the switch as shown 3 After attaching the ears mount the switch on the wall in the desired loca...

Страница 12: ...or angled positioning in the rack Follow these steps to rack mount the switch using the images for reference when choosing the holes for the desired mounting orientation 1 Locate the included rack mounting ears and screws from the packaging and a 2 Philips screwdriver 2 Attach the ears to each side of the switch for the desired mounting angle as shown 2 2 3 AN 100 SW R 8 16 24 Placement Options Fi...

Страница 13: ...um ambient temperature of 104 F Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the...

Страница 14: ...cluded wall mounting ears and screws from the packaging and a 2 Philips screwdriver 5 Attach the ears to each side of the switch as shown 6 After attaching the ears mount the switch on the wall in the desired location as shown using drywall screws or fasteners suitable for the wall surface material not included O N 10 0 24 0V A C O FF 50 6 0H z 1 3 5 7 9 1 1 1 3 1 5 2 4 6 8 1 0 1 2 1 4 1 6 Figure ...

Страница 15: ...lug Connection 2 3 2 1 Power Plug Connection Input Voltage AC Only 100 240V AC 50 60Hz ON 100 240VAC OFF 50 60Hz 9 11 13 15 10 12 14 16 Figure 12 AN 100 SW R 8 16 24 Power Plug Connection Figure 11 AN 100 SW R 5 Power Plug Connection Table 2 AC Electrical Requirements Pro Tip The use of a power conditioner or surge protector is highly recommended for all connected network equipment A surge at one ...

Страница 16: ... without patch cables 90 meters with patch cables Connectors for Wire RJ45 of the same standard as the bulk cable in use Patch Cables Stranded EIA TIA certified No more than 10 meters of patch cables to a run in total 1 Install the network switch and any equipment to be connected 2 Route bulk wire or patch cables between equipment locations 3 Terminate and test all cables 4 Connect each cable betw...

Страница 17: ...r off 3 Table 6 Power LED Indicator Behavior Description Off No device connected Connected device supports 10 100Mbps only On Device connected at 1Gbps speed 1 Table 4 1 Gbps LED Indicator Behavior Description Off No device connected Blinking Device is connected and traffic running 2 Table 5 Link Act LED Indicator Figure 14 Front Panel Layout 1 3 5 7 9 11 13 15 2 4 6 8 10 12 14 16 Link Act 1 Gbps ...

Страница 18: ...of each side allow for many variations in mounting options 1 Ethernet Ports RJ45 Connect Ethernet network cables routed to equipment 2 Master Power Switch Toggle Switch for master power control 3 Power Jack Attach an IEC power cable ON 100 240VAC OFF 50 60Hz 1 3 5 7 9 11 13 15 2 4 6 8 10 12 14 16 1 2 3 Figure 15 Side Layout Figure 16 Rear Panel Layout 4 PRODUCT LAYOUT Note AN 100 SW R 8 does NOT h...

Страница 19: ...SRAM 64KB SRAM Packet Buffer 128KB 512KB Performance MAC Address Table 4K 8K Switching Capacity 10Gpbs 16Gpbs 32Gpbs 48Gpbs Forwarding Rate 7 4Mpps 11 9Mpps 23 8Mpps 35 7Mpps Jumbo Frame Support 9K Environmental Dimensions Inches W x H x D 5 1 x 0 9 x 3 0 8 9 x 1 7 x 4 8 12 9 x 1 7 x 8 2 12 9 x 1 7 x 8 2 Power Supply 5V DC 2 5A Adapter 100 240V AC 50 60 Hz Maximum Power Consumption W 2 5W 3 5W 8W ...

Страница 20: ... be working properly If nothing changes the cabling must be changed or repaired iii Using a tested patch cable that is known to work correctly swap out the cable from the switch to the network device and test again B If multiple devices are having an issue i Check the Power LED indicator on the switch to make sure it is receiving power If it is not illuminated solid see the next troubleshooting se...

Страница 21: ...y This warranty includes parts and labor repairs on all components found to be defective in material or workmanship under normal conditions of use This warranty shall not apply to products which have been abused modified or disassembled Products to be repaired under this warranty must be returned to SnapAV or a designated service center with prior notification and an assigned return authorization ...

Страница 22: ...131028 1738 2013 Araknis Networks ...

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