14
8 0 0 8 A N D I R I D I U M U S E R G U I D E
©2012 Indy Audio Labs, LLC all rights reserved / Revision20130220
Document No. 1000571
problem resolution
From time to time, problems may occur. The following ta-
ble is intended to help categorize and solve issues that
may arise. Of course, if problems persist, do not hesitate
to call your local dealer or Aragon Customer Service.
Troubleshooting Table
problem or symptom
possible causes
recommendations
Amplifier does not power on –
no front panel lights
AC not connected
• Check that power cord is connected at the wall and at the
back of the unit.
• Check that switched AC outlets are on.
• Check that power conditioner is on (if applicable).
Blown or missing mains fuse
Check fuse compartment in back of unit near AC inlet.
Replace fuse and retest. If problem persists, refer unit to
service personnelle.
Amplifier powers on with red standby
light but does not switch on with blue
light indicator via web control
Control device not connected
to local network
• Check to ensure control device is connected to the local
network and not another neigboring network.
• Check to ensure that all network routers and switches are
powered up and active.
Amplifier disconnected from
local network
Check network activity light – if not illuminated green, check
opposite end of cable. If cable is plugged in and switch or
router shows activity indication, replace network cable.
Amplifier switches on (blue indicator)
but does not produce audio
Loudspeakers disconnected
Check loudspeaker connections at the amplifier and at the
speaker terminals. Look for frayed or disconnected leads.
Pre-amp not powered on
Check preamp power status.
Pre-amp not connected
properly
Check to ensure amplifier inputs are connected directly from
corresponding pre-amp outputs via good RCA or XLR cables.
Source device disconnected
• Check connections between source device and pre-amp.
• Try using an alternate source device to eliminate the
possibility of a pre-amp problem.
Web control global or
channel mutes active
Using web control, check mute button states on main view
and advanced views. Alternately, reset AC power to the unit to
reset the mute states. Note that with DHCP control, this may
reset the unit IP address.
Only one of two amplifier channels
appear to be working (8008)
Shorted or open speaker leads
Check loudspeaker connections at the amplifier and at the
speaker terminals. Look for frayed or disconnected leads.
Pre-amp not connected
properly
Check to ensure amplifier inputs are connected directly from
corresponding pre-amp outputs via good RCA or XLR cables.
Loudspeaker problem
Disconnect problem loudspeaker and connect to a known
good loudspeaker.
Preamp or source device
surround mode problem
(applies primarily to home
theater applications)
Check that speaker sound is supported in the processing
mode that is active. For example, a center channel speaker
will be silent in Dolby Digital 2.0 mode. Likewise, for speech
playback, often the left and right front speakers will be silent
in Dolby Pro Logic mode. Refer to the information that came
with the preamp or source device.
Web control global or
channel mutes active
Using web control, check mute button states on main view
and advanced views. Alternately, reset AC power to the unit to
reset the mute states. Note that with DHCP control, this may
reset the unit IP address.
Blown channel protection
fuse(s)
Can sometimes occur after faulty connection to good
loudspeaker OR good connection to faulty loudspeaker.