DX18 Dimmable Hybrid Fixtures - Installation, Operation & Maintenance Guide
Models: 420624, 420625, 420626
www.aquaticlife.com
4
UNIT MAINTENANCE
Turn off the power to the T5HO Fixture and LED Fixtures
and unplug the fixtures. Wipe the housing with a clean
moist/semi dry cloth to remove dust, salt and other debris
that may build-up on the fixture.
PRODUCT REGISTRATION
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about your product in the future.
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to meet your needs.
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footprint and we appreciate your time in registering
electronically.
TROUBLESHOOTING
PROBLEM:
One side of the Hybrid Fixture is not working.
99.9% of the time
when both inner lamps or both outer lamps are not working, it is an issue
with the lamps.
Even new lamps can be prone to not working.
The HEP
®
brand ballasts used in the Hybrid fixtures include an end-of-life
protection feature. This means if one of the lamps isn’t firing properly, it will stop
the ballast from working. This feature prevents the lamp from overheating and
possibly causing a fire.
UNIT OPERATION
The Dimmable Hybrid requires a third-party controller to connect to the 3.5mm
female jack to take advantage of the dimming functionality. If no controller is
used, the Hybrid will power the T5HO lamps at 100%.
The 3.5mm jack is dual-channel, think of a stereo with two speakers. This
allows a single jack to control two channels of lighting. When using a controller,
channel one controls lamps 1 & 4. Channel 2 controls lamps 2 & 3.
The HEP® brand ballasts are capable of dimming a T5HO lamp to 2%.
Because the ballast will not turn the lamps completely off, it will be necessary to
also turn off the power supply to the fixture when no light is desired.
LIMITED WARRANTY
Aquatic Life warrants that this product (excluding lamps and media)
shall be free from defective electrical components and leaks or cracks
due to defects in materials or workmanship for a period of twenty-four
(24) months from the date of purchase. If a defect is shown, Aquatic
Life will, at Aquatic Life’s sole discretion, either repair or replace the
product without charge. No cash refunds will be made. This warranty
is provided solely to the original consumer purchaser of the product
and may not be transferred or assigned.
This warranty does not apply to damage resulting from accident,
misuse, abuse, lack of reasonable care, failure to follow safety
and installation instructions, use of the product with non-standard
electrical service, or any other defect not resulting from defects in
the electrical components of the product or defects in materials or
workmanship. This warranty will not be effective unless and until the
Aquatic Life product is shown to have been used in accordance with
the safety and installation instructions accompanying the product.
THIS CONSTITUTES AQUATIC LIFE’S ENTIRE WARRANTY AND
AQUATIC LIFE MAKES NO OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT. AQUATIC
LIFE, LLC SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IF AQUATIC LIFE, LLC CANNOT LAW FULLY DISCLAIM IMPLIED
WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH
WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. AQUATIC LIFE
IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH
OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY. AQUATIC LIFE EXPRESSLY DISCLAIMS ALL ALLEGED
DAMAGES FOR LOSS OF MARINE LIFE, PERSONAL INJURY, AND/
OR PROPERTY DAMAGE.
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages or exclusions or limitations on the
duration of implied warranties or conditions, so the above limitations
or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary by state or
province.
Aquatic Life shall not have any obligations under this warranty
unless the owner notifies Aquatic Life in writing of any alleged
defect(s) within 30 days of discovery of the defect(s). Any notice to
Aquatic Life must be delivered by United States or electronic mail to
the following address:
Aquatic Life | 9710 Klingerman St. | S El Monte, CA |
91733
Email: [email protected]
Aquatic Life & HEP are trademarks of their respective owners.
© Lifetime Products LLC
Patented
FOLLOW THESE STEPS IF ONE FIXTURE IS NOT WORKING:
1)
Unplug both sides of the fixture and turn it over so you can see the lamps.
2)
Number the silver ends of the lamps with a permanent marker (1, 2, 3, 4).
3)
Plug in both sides and make a note of which lamps are not working.
4)
Unplug the two fixtures swap the lamps between the working side with the
non-working side. Make sure to move them as a pair.
NOTE: It is important to unplug the fixture to reset the
end-of-life protection in the ballast.
5)
Plug in the fixture that was not working. It should now be working.
The ballasts used in the Hybrid fixture are a "Series" type, meaning that if one
lamp is bad, both lamps will not work in the fixture.
You can now try different combinations of the numbered (1, 2, 3, 4) lamps to
determine which lamp(s) is bad.
All HEP ballasts are tested in every fixture prior to boxing and shipping.
If you need additional support, please contact Customer Service at
1
3
2
4
Number the lamps
before removing
