Solving Problems
This section details the significant display screen messages and error codes you
will encounter when using your GlucoSure STAR Meter and Test Strips.
Message What it Means
What Should You Do
ST
AR
49
C
ari
ng
fo
r t
he
M
ete
r
The Test Strip is
Expired
• Check the test strip bottle and verify the
expiration date.
• Check the Code Number on both the
Meter display screen and the test strip
bottle or its package to make sure they
match.
• Check if Meter's date and time is set up
correctly; see Setting Up Your New
System on page 11 .
Used or contami-
nated Test Strip
Repeat the test with a new Test Strip.
Wait until you see the flashing blood drop
with an arrow icon before you add blood
or control solution sample.