33
WARRANTY
Summary
We, APEX nv Bosdel 52 3600 GENK Belgium warrant to you, the
original purchaser and any subsequent owner of this Apex
product, for a period of one year from the date of purchase by the
original purchaser that the product is free of defects in
components and factory workmanship under normal use and
service. The date of purchase is the date appearing on the first
end-user’s bill of sale or other proof of original purchase from an
Items excluded
from warranty
We are not responsible for product failure caused by misuse,
accident or neglect. This warranty shall not be applicable to any
product on which the serial number has been defaced, altered or
removed. It does not cover damage to other components,
connected to the Apex product, resulting from Apex product
failure. This warranty shall be considered void if this product is
subjected to repair work or alteration by persons other than
authorised by Apex in such a manner as to injure, in the sole
judgement of Apex, the performance, stability, reliability or safety
Our commitment
During the warranty period, when failing to perform as specified,
Apex will undertake to repair or at its option, replace this product
at no charge to its owner, provided the unit is returned, shipping
pre-paid, to the factory or authorised service facility. You must
notify us of your need for warranty service, preferably by filling in
the service request form and returning it to us. We will give you
notice of the authorised service centres to whom you may deliver
the product or we will give you an authorization to return it to the
factory. All components must be shipped in a factory pack,
shipping prepaid. If needed replacement packing can be obtained