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Warrant y
We warrant this instrument to be free from defects in material and workmanship and agree to repair or replace free of
charge, at option of APERA INSTRUMENTS, LLC, any malfunctioned or damaged product attributable to responsibility of
APERA INSTRUMENTS, LLC for a period of TWO YEARS (SIX MONTHS for the probe) from the delivery. This limited
warranty does NOT cover any damages due to: accidental damage, unauthorized repair, normal wear and tear, or external
causes such as accidents, abuse, or other actions or events beyond our reasonable control.
To claim for warranty or seek additional help, please go to
support.aperainst.com
and click
New support ticket
.
Please provide the following information in the ticket:
Your Name
Phone Number
Shipping Address
Product Name
Serial Number
(on the back of the meter)
Photo or screenshot of receipt
Problems experienced
⚫
After the ticket is submitted, one of our customer care specialists will be assisting you within 1 business day.