No.
Faults
Reasons
Solutions
1
The indicator on the fan
panel is off
Poor contact of the power cable
Check whether the power cable is in good condition and
securely connected
Power supply mismatch
Confirm the power supply specification
（
INPUT
：
100—240VAC
50/60Hz
；
OUTPUT
：
24VDC 2000mA
）
2
The electrostatic removal
performance decreased
obviously.
Discharge needle is polluted and damaged
Clean or replace the discharge needle
The cleaning brush covers the electrode needle
Brush the needle manually with the remote control, or shut down and
restart to keep the cleaning brush away from the electrode needle
Ionizing air blower is set incorrectly
Confirm the best installation location
3
The electrostatic removal
performance decreased
There are conductors or other
ionizing air blower around
4
High voltage alarm
（
Panel
indicator light flashes red
）
Electromagnetic interference
Turn off the power switch / unplug the power cable, restart
the ionizing air blower
Abnormal discharge
Confirm whether the electrode needle is close to or touching
the metal conductor, and remove foreign objects
No power supply for high voltage module
Return to factory for maintenance
High voltage module is damaged
Return to factory for maintenance
5
Fan alarm
（
Panel indicator red
light always on
）
Fan fault
Return to factory for maintenance
The fan power supply
or
control
circuit
is damaged
Return to factory for maintenance
6
Unable to discharge
Return to factory for maintenance
Main-board chip is damaged
Return to factory for maintenance
Poor grounding / chip damage caused by no grounding Check the grounding of the ionizing air blower and plant equipment,
and return to the factory for maintenance
7
The display is off or flickering
Abnormal discharge
Return to factory for maintenance
High voltage module is damaged
Return to factory for maintenance
Poor grounding or wrong product power supply line
8
The product is smoky or burnt
The high-voltage module is damaged or the insulation
of the discharge bracket is damaged
Return to factory for maintenance
1.
Please read the instruction manual carefully before installing and using this equipment.
2.
The whole set of equipment must be reliably grounded during use, and the connection resistance of the electrical connection to the AC
equipment ground should be less than 1 ohm.
3.
Do not use this equipment in environment where humidity is > 70%..
4.
It is strictly forbidden to use this equipment in flammable and explosive environments.
5.
Unauthorized disassembly of the product is strictly prohibited, internal maintenance and repair must be performed by professionals.
6. The product is strictly prohibited to touch liquid during use
, otherwise an abnormality may occur and cause electric shock or fire.
7.
Power must be turned off during inspecting or replacing the product, otherwise it may cause electric shock or fire.
8.
The product is specially designed to eliminate static electricity. It is strictly forbidden to use it for other purposes. Any abnormal use may
cause machine failure, electric shock, fire and other accidents.
9.
It is strictly forbidden to touch the electrode needles when power is on, otherwise it is easy to cause malfunctions and electric shock
accidents.
10.
The electrode needle is a sharp metal object, please use it with care.
11.
Please check the specifications of the power supply before powering on the product. Any power supply that does not meet the
specifications will cause damage to the product.
12.
Please check the product power cord/communication cord regularly, and replace it immediately if it is damaged, otherwise it is easy to
cause problems such as electric leakage, poor communication, and abnormal operation.
Safety warning
Trouble shooting
Remove (moving) conductors or other ionizing air blowers
High voltage module is damaged
Check the grounding of the ionizing air blower and plant equipment,
and return to the factory for maintenance
