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Troubleshooting
B-5
Technical Problem Report Form
FROM:
Name:
TEL: FAX:
Email address:
Error
Symptom:
Error Type:
(Please mark in
the box and list
the model and
version below.)
q
PS/2 mouse
q
Printer
q
Floppy
q
IDE HDD
q
Keyboard
q
Sound/Modem
q
SCSI CDROM
q
Ethernet
q
USB
q
Win95
q
Window NT
q
UNIX
q
COM1/COM2, serial mouse.
q
Parallel Tape
q
Floppy Tape
q
IDE CDROM
q
VGA
q
SCSI HDD
q
SCSI Tape
q
Tokenring
q
DOS
q
Windows 3.1
q
OS/2
q
Others: ______________
System
Configuration:
(Please list
model name
and version.)
MB: _____________
CPU: ____________
HDD: ____________
VGA: ____________
Others:
BIOS: _____________
SIMM: ____________
CDROM: __________
OS: _______________