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AMX Limited Warranty and Disclaimer
This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX
Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase,
with the following exceptions:
•
Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay components are
warranted for a period of one (1) year.
•
Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
•
AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long as the AMX
lighting products are under warranty. AMX also guarantees the control of dimmable loads that are properly connected to our lighting prod-
ucts. The dimming performance or quality there of is not guaranteed, impart due to the random combinations of dimmers, lamps and bal-
lasts or transformers.
•
AMX software is warranted for a period of ninety (90) days.
•
Batteries and incandescent lamps are not covered under the warranty.
•
AMX AutoPatch Epica, Modula, Modula Series4, Modula CatPro Series and 8Y-3000 product models will be free of defects in materials
and manufacture at the time of sale and will remain in good working order for a period of three (3) years following the date of the original
sales invoice from AMX. The three-year warranty period will be extended to the life of the product (Limited Lifetime Warranty) if the war-
ranty card is filled out by the dealer and/or end user and returned to AMX so that AMX receives it within thirty (30) days of the installation
of equipment but no later than six (6) months from original AMX sales invoice date. The life of the product extends until five (5) years after
AMX ceases manufacturing the product model. The Limited Lifetime Warranty applies to products in their original installation only. If a
product is moved to a different installation, the Limited Lifetime Warranty will no longer apply, and the product warranty will instead be the
three (3) year Limited Warranty.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX RMA Depart-
ment. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-day period. After the 30-day period the
RMA will be canceled. Any shipments received not consistent with the RMA, or after the RMA is canceled, will be refused. AMX is not responsi-
ble for products returned without a valid RMA number.
AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings,
incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Authorized Partner for a
third party.
This Limited Warranty does not apply to (a) any AMX product that has been modified, altered or repaired by an unauthorized agent or improp-
erly transported, stored, installed, used, or maintained; (b) damage caused by acts of nature, including flood, erosion, or earthquake; (c) dam-
age caused by a sustained low or high voltage situation or by a low or high voltage disturbance, including brownouts, sags, spikes, or power
outages; or (d) damage caused by war, vandalism, theft, depletion, or obsolescence.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim (including negligence
and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by any person. This lim-
itation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the possibility of any such damages.
This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or exclusion of incidental or
consequential damages for consumer products. In such states, the limitation or exclusion of the Limited Warranty may not apply. This Limited
Warranty gives the owner specific legal rights. The owner may also have other rights that vary from state to state. The owner is advised to con-
sult applicable state laws for full determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX EXPRESSLY DIS-
CLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW
ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. EXCEPT AS OTHERWISE LIMITED BY APPLICABLE LAW, AMX
RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS, SPECIFICATIONS, WARRANTIES, PRICES, AND POLICIES WITH-
OUT NOTICE.