COPYRIGHT © 2010 AMI ENTERTAINMENT NETWORK, INC.
PM0773-01 MEGATOUCH FIREFLY OWNER’S MANUAL
38
P
ROBLEM
C
ORRECTIVE
A
CTION
•
“MACHINE OUT OF
SERVICE” SCREEN
APPEARS
•
If the screen has a BLUE background: A
connection hasn’t been established, or the
FireFly hasn’t called in to the server in the
required timeframe. Touch the 4 corners of the
screen (not-including the sidebar area), and
enter your Operator PIN to enter Operator
Setup. See “Connection Wizard” and make a
connection to the server.
•
If the screen has a WHITE background: The
SSID lock has been activated and the system
can’t locate the SSID. Touch the 4 corners of
the screen (not-including the sidebar), and
enter your Operator PIN. You’ll be taken into
Operator Setup, where you can either disable
the lock or reconfigure it to recognize a
different SSID.
•
“FATAL I/O
ERROR: CANNOT
ACCESS I/O
BOARD” SCREEN
APPEARS
•
Confirm that the Dock is receiving power, then
reboot the system (with the FireFly in the
Dock).
•
screen goes blank
for extended period
of time
•
Confirm that the Dock is receiving power, then
reboot the system (with the FireFly in the
Dock).
•
If left in this state, the watchdog timer will
automatically reboot the system after
approximately five minutes.
•
touchscreen
becomes
unresponsive
•
Confirm that the Dock is receiving power, then
reboot the system (with the FireFly in the
Dock).
Troubleshooting Guide (continued)
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