9
M965985 (11/18)
HOT LINE FOR HELP
For toll-free information and answers to your questions, call:
(844) CRT-TEAM / (844) 278-8326
IN CANADA 1-800-387-0369 (TORONTO 1-905-306-1093)
Weekdays 8:00 a.m. to 7:00 p.m. EST
IN MEXICO 01-800-839-1200
Product names listed herein are trademarks of AS America, Inc. ©2018
To learn more about American Standard Selectronic
®
Products visit our website at:
www.americanstandard-us.com or e-mail us at: [email protected]
Mon. - Fri. 8:00 a.m. to 8:00 p.m. EST Saturday 10:00 a.m. to 4:00 p.m. EST
TROUBLESHOOTING FLOW CHARTS
UNIT DOES NOT FUNCTION
1
1
2
2
YES
YES
NO
NO
YES
NO
OPEN EXTERNAL SUPPLY STOPS.
CRITICALLY LOW BATTERY.
INSTALL NEW BATTERY.
DEAD BATTERY. INSTALL
NEW BATTERY. REPEAT.
NO
CHECK FOR DAMAGE TO SENSOR WIRE INSULATION.
REPLACE SENSOR.
ARE EXTERNAL SUPPLY
STOPS OPEN?
REPEATED DOUBLE FLASH
ON SENSOR?
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
REPLACE SOLENOID
YES
YES
NO
CHECK FOR DAMAGE TO SENSOR WIRE INSULATION.
REPLACE SENSOR.
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
NO
FULLY OPEN EXTERNAL SUPPLY STOPS BY
TURNING COUNTER CLOCKWISE.
INSPECT FILTER ASSEMBLY, AERATOR AND
SOLENOID VALVE. REMOVE, CLEAN AND INSERT
BACK TO ORIGINAL POSITION.
NOTE:
AERATOR MUST ONLY BE SERVICED
WITH APPROPRIATE AMERICAN STANDARD
REPAIR PARTS.
CHECK FOR BLOCKAGE
ARE EXTERNAL SUPPLY STOPS FULLY
OPEN?
REPLACE SOLENOID
WATER IS CONTINUOUSLY RUNNING
LOW FLOW ISSUES
