760294-100
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In the United States:
American Standard Brands
1 Centennial Ave.
Piscataway, New Jersey 08854
Attention: Director of Customer Care
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard.com
In Canada:
LIXIL Canada, Inc
5900 Avebury Rd.
Mississauga, Ontario
Canada L5R 3M3
Toll Free: (800) 387-0369
www.americanstandard.ca
In Mexico:
American Standard B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com.mx
AS AMERICA, INC. THREE YEAR LIMITED WARRANTY
If inspection of this AS America, Inc. (“American Standard”) plumbing product, within one year after its initial purchase, confirms that it is
defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.
This limited warranty applies only to the original purchaser and installation of these products. In the event of a limited warranty claim,
proof of purchase will be required—save sales receipt.
This limited warranty does not apply to commercial installations. The warranty for commercial installations is two years on the SpaLet
®
.
This limited warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of
this product should check with a local building or plumbing contractor to insure local code compliance
before installation.
This limited warranty is void if the product has been moved from its initial place of installation; if it has been subjected to faulty
maintenance, abuse, misuse, accident or other damages; if it was not installed in accordance with American Standard's instructions; or if
it has been modified in a manner inconsistent with the product as shipped by American Standard.
American Standard's option to repair or exchange the product under this limited warranty does not cover any labor or other costs of
removal or installation. IN NO EVENT WILL AMERICAN STANDARD BE LIABLE FOR THE COST OF REPAIR OR REPLACEMENT OF
ANY INSTALLATION MATERIALS, INCLUDING BUT NOT LIMITED TO, TILES, MARBLE, ETC. American Standard will not be
responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective
product, all of which are expressly excluded from this limited warranty. This limited warranty does not cover any liability for consequential
or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of this limited warranty of any
implied limited warranties, including those of merchantability or fitness for an intended purpose. (Some states or provinces do not allow
the exclusion or limitation of implied limited warranties, so this exclusion may not apply to you.)
This limited warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to
province, in which case this limited warranty does not affect such statutory rights.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Water is too low during
WASH/BIDET
No water comes out during
WASH/BIDET
Water dropping from bowl
when using the unit
No LED lights ON
Seat Temperature too high/low
Water flows out when seated
Main AC breaker/fuse
continuously trips
Buzzer continuously beeps
when leaving seat
1. Low water pressure of the unit
2. Low water pressure of water supply
1. Water shut-off valve is turned off
2. Filter of T-shaped connector is stuck
3. Filter of water inlet hose is stuck
4. Nozzle head is stuck
5. External water pressure is low
External water pressure is too high
No power
Not adjusted correctly
Self-cleaning function is enabled
Power usage by seat may be beyond
circuit provided
KNOB switch not set to OFF at 90 degree position
During WASH/BIDET, turn the knob to a higher setting
When water supply pressure is lower than 0.07 MPa (10 psi)
Turn on the water shut-off valve
Clean the filter of T-shaped connector
Clean the filter of water inlet hose
Take off and clean the nozzle head
Increase external water pressure
The maximum water pressure of the unit is 0.8 MPa (115 psi). If water supply pressure
is higher than that, please contact local department for water pressure question.
Check AC power cord and/or AC fuse breaker/fuse box
Adjust to desirable temperature
This is normal and will automatically stop in 5 seconds
Pull power cord from socket, call electrician
Set KNOB to OFF at 90 degree position
THIS WARRANTY IS NOT TRANSFERABLE FROM ORIGINAL CONSUMER PURCHASER.
