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SECTION VI
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any dryer leaves the
ADC
factory test area, a warranty card is placed on the back side of the main
door glass. These warranty cards are intended to serve the customer where we record the individual
installation date and warranty information to better serve you, if you file a warranty claim.
a. If a warranty card did not come with your dryer, contact the
ADC
Warranty Department or the
ADC
Service Department at (508) 678-9000.
IMPORTANT:
A separate warranty card
must be
completed and returned for each individual
dryer.
NOTE:
Be sure to include the
installation date
when returning warranty card(s).
B. WARRANTY
For a copy of the
ADC
commercial warranty covering your particular dryer(s), contact the
ADC
reseller from
whom you purchased the equipment and request a dryer warranty form. If the reseller
cannot
be contacted or is
unknown, warranty information can be obtained from the factory by contacting the
ADC
Warranty Department
at (508) 678-9000.
NOTE:
Whenever contacting the
ADC
factory for warranty or warranty information, be sure to
have the dryer’s
model number
and
serial number
available so that your inquiry can be
handled in an expeditious manner.
C. RETURNING WARRANTY PART(S)
ADC
has a Warranty Parts Department that handles
ALL
returned warranted merchandise. To expedite
processing, the following procedures
must be
followed:
1. No parts are to be returned to
ADC
without prior written authorization (“Return Material Authorization”
[R.M.A.]) from the factory.
NOTE:
A R.M.A. is valid for only sixty (60) days from date of issue.