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©

American DJ Supply

®

 - www.americandj.com - Dual Gem Pulse Instruction Manual Page 5

  Dual Gem Pulse  

 

 

 

       Cleaning

©

American DJ Supply

®

  -  www.americandj.com - Dual Gem Pulse Instruction Manual Page 6

  Dual Gem Pulse  

 

           Trouble Shooting

Fixture Cleaning:

 

Due to fog residue, smoke, and dust cleaning the internal and exter-
nal optical lenses should be carried out periodically to optimize light 
output. Cleaning frequency depends on the environment in which the 
fixture  operates  (I.e.  smoke,  fog  residue,  dust,  dew).  In  heavy  club 
use  we  recommend  cleaning  on  a  monthly  basis.  Periodic  cleaning 
will ensure longevity, and crisp output.
1.   Use normal glass cleaner and a soft cloth to wipe down the out- 
 

side casing.

2.   Clean the external optics with glass cleaner and a soft cloth every  
 

20 days.

3.   Clean the internal optics with glass cleaner and a soft cloth every  
 

30-60 days.

4.  Always be sure to dry all parts completely before plugging the unit  
 

back in.

Trouble Shooting:

Listed  below  are  a  few  common  problems  that  you  may  encounter, 
with solutions.

No light output from the unit;

1.   Be sure you have connected your unit into a matching wall power
 

 outlet.  

2.    Be sure the fuse has not popped. The fuse is located on the rear  
 

 panel. See page 4.

Unit does not respond to sound;

1.     Low frequencies (bass) should cause the unit to react to sound. 
 

 Tapping on the microphone, quiet or high pitched sounds may  

 

 not activate the unit.  

 Dual Gem Pulse  

 

 

 

      Warranty

MANUFACTURER’S LIMITED WARRANTY
A.  

American DJ, Inc. hereby warrants, to the original purchaser, American DJ and American 

Audio products to be free of manufacturing defects in material and workmanship for a prescribed 

period from the date of purchase (see specific warranty period on reverse). This warranty shall be 

valid only if the product is purchased within the United States of America, including possessions 
and territories. It is the owner’s responsibility to establish the date and place of purchase by ac-
ceptable evidence, at the time service is sought. 
B. 

For warranty service you must obtain a Return Authorization number (RA#) before 

sending back the product. Contact American DJ, Inc. Service Department at 800-322-6337. Send 
the product only to the American DJ, Inc. factory. All shipping charges must be pre-paid. If the 
requested repairs or service (including parts replacement) are within the terms of this warranty, 
American DJ, Inc. will pay return shipping charges only to a designated point within the United 
States. If the entire instrument is sent, it must be shipped in it’s original package. No accessories 
should be shipped with the product. If any accessories are shipped with the product, American DJ, 
Inc. shall have no liability whatsoever for loss of or damage to any such accessories, nor for the 
safe return thereof.  
C.  

This warranty is void if the serial number has been altered or removed; if the product is 

modified in any manner which American DJ, Inc. concludes, after inspection, affects the reliability 

of the product; if the product has been repaired or serviced by anyone other than the American DJ, 
Inc. factory unless prior written authorization was issued to purchaser by American DJ, Inc.; if the 
product is damaged because not properly maintained as set forth in the instruction manual. 
D. 

This is not a service contract, and this warranty does not include maintenance, cleaning 

or periodic check-up. During the period specified above, American DJ, Inc. will replace defec

-

tive parts at its expense with new or refurbished parts, and will absorb all expenses for warranty 
service and repair labor by reason of defects in material or workmanship.  The sole responsibility 
of American DJ, Inc. under this warranty shall be limited to the repair of the product, or replace-
ment thereof, including parts, at the sole discretion of American DJ.  All products covered by this 
warranty were manufactured after January 1, 1990, and bear identifying marks to that effect. 
E. 

American DJ, Inc. reserves the right to make changes in design and/or improvements 

upon its products without any obligation to include these changes in any products theretofore 
manufactured. No warranty, whether expressed or implied, is given or made with respect to any 
accessory supplied with products described above. Except to the extent prohibited by applicable 
law, all implied warranties made by American DJ, Inc. in connection with this product, including 

warranties of merchantability or fitness, are limited in duration to the warranty period set forth 

above. And no warranties, whether expressed or implied, including warranties of merchantability 

or fitness, shall apply to this product after said period has expired. The consumer’s and/or Dealer’s 

sole remedy shall be such repair or replacement as is expressly provided above; and under no 
circumstances shall American DJ, Inc. be liable for any loss or damage, direct or consequential, 
arising out of the use of, or inability to use, this product.  
This warranty is the only written warranty applicable to American DJ and American Audio  
Products and supersedes all prior warranties and written descriptions of warranty terms and 
conditions heretofore published. 
MANUFACTURER’S LIMITED WARRANTY PERIODS:
• All American Audio Products = 1-year (365 day) Limited Warranty (except V-Plus Series Ampli-

fiers) 
• All American Audio V-Plus Series Amplifiers = 3-year (1095 day) Limited Warranty

• American DJ Lighting and American DJ Branded Products = 1-year (365 day) Limited Warranty 
(Such as: Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog Machines, Bubble 
Machines, Mirror Balls, Par  Cans, Trussing, Lighting Stands etc. excluding Laser Products and 
lamps) 
• American DJ Laser Products = 90-Day Limited Warranty
• American DJ L.E.D. Products = 3-year (1095 day) Limited Warranty (excluding motors which 
have a 1-year (365 day Limited Warranty)

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