Listed
below
are
a
few
common
problems
the
user
may
encounter
,
with solutions.
No light from the unit;
1.
Check if the ‘Power On’
(red) LED is lit and the fan is running. If
not, there is no main power supply.
2.
Check the fuse in the back panel.
3.
Check
if
lamp
is
lit.
The
user
should
be
able
to
see
some
light
escape through the fan. If power is present but the lamp is not lit,
lamp may need to be replaced.
Note:
The
unit
has
been
designed
to
shut
the
lamp
down
after
60 seconds of inactivity. This is a way of extending lamp life, be
assured this is not a problem with the fixture.
Unit not responding to DMX;
1.
If
the
Green
LED
on
the
top
of
the
unit
is
flashing,
the
unit
is
definitely receiving DMX
2.
Check the dip switch settings.
3.
If the DMX LED is not lit, check that the DMX cables are connected
properly
and
are
wired
correctly
(pin
3
is
‘hot’;
on
some
other
DMX devices pin 2 may be ‘hot’).
Also, check that all cables are
connected
to
the
right
connectors;
it
does
matter
which
way
the
inputs and outputs are connected.
4.
If it is a bad connection, the Green LED may flash when cables are
wiggled (but remember it may also be the unit sensing audio!)
5.
If
DMX
connectors
are
fairly
short,
ordinary
microphone
cables
may be used. For longer runs, this may cause data transmission
problems (which will show up as random or incorrect movements)
for best result, use proper balanced data transmission cable.
Unit does not respond to sound;
1.
Check to see if the unit is receiving DMX (the green LED should
be of
f).
2.
T
apping the microphone should cause the LED to flash (quiet or
high
pitched
sounds
will
not
activate
the
unit).
If
the
red
LED
does not flash to sound there may be an internal problem.
3.
Be
sure
the
audio
sensitivity
knob
is
turn
in
the
full
clockwise
position (maximum sensitivity).
Unit blacks out in stand alone mode;
1.
Some
of
the
units’
built-in
patterns
include
special
ef
fects
such
as blackout sweeps.
2.
Be
sure
the
audio
sensitivity
knob
is
turn
in
the
full
clockwise
position (maximum sensitivity).
If problems are not resolved;
Contact your
American DJ
®
customer
support for possible service options.
©
American DJ Supply
®
- www
.americandj.com - DJ Scan/RG™ Instruction Manual Page 12
©
American DJ Supply
®
- www
.americandj.com - DJ Scan/RG™ Instruction Manual Page 1
1
DJ Scan/RG™
T
r
ouble Shooting
DJ Scan/RG™
T
r
ouble Shooting Cont.
The DJ Scan/RG
™
carries a one year (365 days) limited warranty. We
recommend
you
fill
out
the
enclosed
warranty
card
to
validate
your
purchase. All returned service items
whether under warranty or not,
must be freight pre-paid and accompany a return authorization (R.A.)
number. If the unit is under warranty, you must provide a copy of your
proof
of
purchase
invoice.
Please
contact
American
DJ
®
customer
support for a R.A. number.
DJ Scan/RG™
Pr
oduct Registration
DJ Scan/RG™
Master/Slave Settings
The following details the proper dip switch
setting for Master-Slave operation. Please
follow these setting when running four units
in a Master-Slave confi
guration.
