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Welcome

Thank you for purchasing an Amcrest Speed Dome PTZ camera!

This user manual is designed to be a reference tool for the installation

and operation of your IP camera.

Here you can find information about the camera’s features and

functions, as well as information to aid in troubleshooting.

Many of the setup and installation sections below have

corresponding videos on YouTube

To access the setup videos, please go to

http://amcrest.com/videos

For access to the quick start guide and other support information, go
to

http://amcrest.com/support

To contact Amcrest support, please

do one of the following:

Visit

http://amcrest.com/contacts

and use the email form

Call Amcrest Support using one of the following numbers

Toll Free: (888)212-7538

International Callers (Outside of US): +1-713-8938956
USA: +1-713-893-8956

Canada: 437-888-0177

UK: 203-769-2757

Email Amcrest Customer Support

[email protected]

Important Security Warning

To keep your Amcrest camera secure and prevent unauthorized access,

please make sure to follow the steps below:

•

Always make sure that your camera has
the latest firmware as listed on

www.amcrest.com/firmware

•

Never use the default password for your camera. Always ensure
that your password is at least 8-10 characters long and contains
a combination of lowercase characters, uppercase characters as
well as numbers.

Содержание IP2M-858B

Страница 1: ...Amcrest IP2M 858W IP2M 858B 2MP Outdoor WiFi PTZ Speed Dome Camera User Manual Version 1 0 3 Revised October 19th 2018...

Страница 2: ...card Installation 9 3 4 Physical Installation Guide 10 4 Camera Access Setup 13 4 1 Default Username and Password 13 4 2 Camera setup methods 13 4 3 App Setup 14 4 4 Desktop Access Setup 23 4 5 Amcre...

Страница 3: ...75 5 9 Storage 86 5 9 2 Destination 88 5 10 System 92 5 11 Information 98 5 5 Alarm 101 5 6 Logout 101 6 FAQs Troubleshooting 102 Glossary of Terms 104 FCC Statement 106 IC Warning Statement 107 Appe...

Страница 4: ...pport please do one of the following Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside...

Страница 5: ...amera 4 Repair Professionals All the examination and repair work should be done by qualified service engineers We are not liable for any problems caused by unauthorized modifications or user attempted...

Страница 6: ...ing functionality and it synchronizes audio and video by default This Outdoor Speed Dome PTZ camera adopts a high quality design to achieve high levels of reliability and security It can be configured...

Страница 7: ...astly the Outdoor PTZ camera can support video enlargement of certain zones within a stream Advanced Network Protocol Support The Outdoor Speed Dome PTZ camera is UPnP compatible and includes function...

Страница 8: ...the installation environment can support at least 3 times the weight of the camera When accessing your camera you will notice a few additional wiring connections associated with the device These conn...

Страница 9: ...to an external alarm or security system The basic overview of these wires are as follows Blue Alarm OUT1 Green Alarm COM1 Communication Port Yellow Green Alarm Ground Red Alarm IN1 Brown Alarm IN2 3...

Страница 10: ...camera These carabiners will be used to provide additional support to the camera after installation To install link one carabiner to the mounting bracket then link the third carabiner to the camera T...

Страница 11: ...3 4 2 Masonry Installation Brick Block 1 Using a 3 16 Allen wrench remove the three security screws from the mounting bracket of the camera to remove the unit from its base 2 Using the mounting brack...

Страница 12: ...wiring through the mounting bracket and to the applied 1 hole created for in wall installation 5 Using a 9 16 drill bit drill a hole into each marked area to insert the appropriate concrete anchor sc...

Страница 13: ...camera in the way that works best for you 4 2 1 Setting Up Your Camera on a Mobile Device If setting up your camera for the first time please follow the instructions as outlined in section 4 3 App Se...

Страница 14: ...le Play store Please note each app requires an iOS 6 0 or later version Android will require a 3 0 or later version OS to run these apps For purposes of this guide we will use iOS though both apps The...

Страница 15: ...on Sign Up and fill out the form to complete registration 4 Tap on Add Camera 5 Give your camera a name Ex Garage Living Room Kitchen etc and tap Next to continue 6 Scan the QR code on the back side...

Страница 16: ...w camera is being added Tap OK to proceed 8 Set a new password for your camera The password must be between 8 to 32 characters long and contain only letters and numbers When you have finished setting...

Страница 17: ...tup 10 If you wish to enable WiFi on your WiFi camera tap Scan to scan and select your WiFi network from the WiFi Network List Enter the password for your WiFi network onto the Password field When the...

Страница 18: ...ttings for your camera When all settings have been confirmed tap Finish The camera has now been successfully added to your Amcrest Cloud account For more information about the Amcrest Cloud app and it...

Страница 19: ...cable is connected from the camera to your router Make sure your camera and mobile device are on the same network during setup 1 Download and open the Amcrest View Pro app from the App Store or Play S...

Страница 20: ...o the app Tap Ethernet WiFi Setup to continue 6 Ensure an Ethernet cable is connected from the router to the camera and the included power adapter is connected to the device Allow the device to initia...

Страница 21: ...oid users tap on Scan QR Code to access the QR code reader 9 Give the camera a name e g Garage Kitchen Living Room etc and provide the username and password for your camera The default username and wi...

Страница 22: ...twork For more information on how to locate an SSID visit amcrest com androidP 11 Tap Start Live View 12 The app will prompt you to change the password for your camera Enter a password between 8 and 3...

Страница 23: ...t View Pro app For more information on this setup method visit amcrest com p2psetup 4 4 Desktop Access Setup Access your camera and all its features and settings on your local network using Internet E...

Страница 24: ...the camera s interface the browser may prompt you to install a plugin The plugins are necessary for using the camera s interface Click install to download the plugin and then click on the plugin inst...

Страница 25: ...ngs have been adjusted click Finish Your camera is now successfully set up for cloud access and storage 4 View your camera live or watch recorded clips using the menu button on the top of the page You...

Страница 26: ...hit Enter This will take you to the login screen Once you re on the login page you will see a message about installing the plugin below the login box Click Download Now This will take you to another...

Страница 27: ...wanted changes To verify start by clicking View Downloads In the View Downloads page right click the plugin then click Run Anyway The plugin will close your browser sessions to install Save any pages...

Страница 28: ...l appear asking you to allow this plugin Mark the checkbox next to Do not show me the warning for this program again then click Allow Now the plugin has been installed successfully and you can continu...

Страница 29: ...e registration form Enter your Username Password then Confirm Password type your Email enter the Verification Code make sure the box is checked confirming you ve read the Amcrest Terms of Service then...

Страница 30: ...30 Check your email and click the confirmation email from AmcrestView com 2 Once you ve opened the email click the confirmation link inside to complete your registration...

Страница 31: ...own confirmation that your account has been activated Click Go to Login You will be taken back to the login screen Enter your new AmcrestView com username and password then click Login A popup will ap...

Страница 32: ...number this can be found on the sticker attached to the bottom of your camera or through the web interface click the i icon in the top bar then click Version Enter your username and password for the...

Страница 33: ...o the live view page and given a notification to allow the plugin to pull the video feed through here Click the small arrow to the right of Allow then click Allow for all websites A final popup will a...

Страница 34: ...DNS Remote Web Access Setup Using Universal Plug and Play UPnP and Dynamic Domain Name Server DDNS functionality is the easiest way to setup stable remote access For this method your router should sup...

Страница 35: ...te down the entire Domain Name field including the white text that says amcrestddns com 10 Click the UPnP menu item on the left hand menu and click the enable checkbox at the top 11 While in the UPnP...

Страница 36: ...e access for Amcrest PoE cameras This method should only be used if the UPnP DDNS Remote Access method did not work Below is a step by step walkthrough that details how to setup the camera for Remote...

Страница 37: ...del number and click it 17 Click the Default Guide link near the middle of the page 18 This guide will help you take the step necessary to port forward on the router Follow these steps and then return...

Страница 38: ...38 Canada 437 888 0177 UK 203 769 2757 Email Amcrest Customer Support support amcrest com 5 Web Operation and Interface This section of the manual details the camera s interface as well as all the ope...

Страница 39: ...apply descriptions to events caught on the live view screen A pencil icon will appear which allows the user to draw or highlight events Alarm Output Click this button to generate an alarm output sign...

Страница 40: ...to make the live feed go into full screen mode Double click the mouse or click the ESC button to exit full screen mode Width Height Ratio This button allows the user to change the width height ratio f...

Страница 41: ...peed dropdown box allows the user to control the speed at which the camera moves The values range from 1 to 8 8 being the fastest The zoom focus and iris buttons allow the user to digitally zoom in an...

Страница 42: ...o pan to specific areas automatically To create a pan follow these steps o From the PTZ Function dropdown box select Pan o Ensure you have a preset initially setup for the camera o Input the preset va...

Страница 43: ...e type and data source Calendar This panel allows the user to pick a date that they would like to playback video from When a date has recorded footage available it s green The current date is blue unl...

Страница 44: ...lowing screen on the sidebar This allows the user to select files for download Select the files by clicking the checkbox next to each file and then click to download the files to your computer 5 4 Clo...

Страница 45: ...allows the user to change specific settings for the camera Menu Tab These tabs open menu options for certain menu items PTZ Control Panel This panel allows the user quick access to PTZ functions Note...

Страница 46: ...ropdown box allows the user to select which profile to modify The 3 options are Day Night and Normal Style This dropdown box allows the user to select which style they would like to view the live view...

Страница 47: ...0 to 60 Chroma CNT This slider is used to adjust how pure or monochromatic the image will be compared to a white surface The value ranges from 0 to 100 The default value is 50 The larger the number th...

Страница 48: ...ation on these settings refer to the information provided below o Auto Allows the user to automatically set exposure settings based on surrounding environments o Aperture Priority Allows the use to se...

Страница 49: ...light in the environment To reset to default settings click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button 5 5 1 1 4 WB This menu allows th...

Страница 50: ...inated image is too dark it will switch to IR mode Sensitivity This option allows the user to change the Day Night Sensitivity of the camera The three options are Low Middle and High The higher the se...

Страница 51: ...le This dropdown box allows the user to select which profile to modify The 3 options are Day Night and Normal Mode Allows the user to choose between different IR modes o Manual Allows the user to adju...

Страница 52: ...move the camera s position in a specific direction The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on The speed dropdown box allows the u...

Страница 53: ...2 Video Below is a screenshot that shows the Video tab in the Video menu item Below is an explanation for each of the fields on the Video tab in the Video menu item Encode Mode This dropdown box allo...

Страница 54: ...ude numbers characters and underscores Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming The Main Stream and the Sub Stream have the same...

Страница 55: ...he Refresh button To save the settings click the Save button 5 5 2 2 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item The menu on the left allows the user to select whic...

Страница 56: ...age on the live screen For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button enables or dis...

Страница 57: ...elect where to save live snapshots to Click the Browse button to select a different destination folder The Live Record field allows the user to select where to save live recordings to Click the Browse...

Страница 58: ...a menu section Below is an explanation for each of the fields on the Audio menu Enable This checkbox allows the user to enable audio recording Encode Mode This dropdown box allows the user to select w...

Страница 59: ...Refresh button To save the settings click the Save button 5 6 Network This menu section allows the user to change network settings for the camera 5 6 1 TCP IP The TCP IP menu item has two tabs TCP IP...

Страница 60: ...sk and Gateway becomes prohibited MAC Address This field shows the camera s MAC address which is unique to this device This number is read only and is used to access a local area network LAN IP Versio...

Страница 61: ...or the camera The Token ID can be used to manually enter the camera s information on a mobile or tablet device in case the QR code scanning feature cannot be used QR Code This image is a Quick Respons...

Страница 62: ...rt This field designates the Hypertext Transfer Protocol HTTP port number The default value is 80 RTSP Port This field designates the Real Time Streaming Protocol RTSP port number The default value is...

Страница 63: ...password fields then click Save To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 6 4 DDNS DDNS sta...

Страница 64: ...ame field below Below is a screenshot of the DDNS settings screen configured to AmcrestDDNS To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To...

Страница 65: ...sh the page click the Refresh button To save the settings click the Save button 5 6 6 SMTP Email This screen allows for the configuring of email settings to permit the camera to send emails when an al...

Страница 66: ...receive any emails pertaining to alert and alarm emails sent by the camera Up to 3 email addresses can be entered in this field Interval This field allows the user to define in seconds how long the s...

Страница 67: ...on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for that line item o The fourth column shows t...

Страница 68: ...e The port can range from anywhere from 1 to 65535 Read Community This field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Addr...

Страница 69: ...rs on the same network Below is a screenshot of the multicast screen Below is an explanation of the fields in the Multicast settings screen Enable This checkbox allows the user to enable Multicast fun...

Страница 70: ...Search SSID This button allows the user to search for more SSIDs Refresh This button obtains the most recent WiFi network information To connect to a WiFi network click the line item for your WiFi net...

Страница 71: ...low is a screenshot of the 802 1x screen To enable 802 1x click the checkbox next to Enable An authentication method can be chosen from the dropdown box and a username and password can be entered in t...

Страница 72: ...mputer network particularly the performance seen by the users of the network Below is a screenshot of the QoS screen Below is an explanation of the fields on the QoS screen Realtime Monitor This field...

Страница 73: ...ble HTTPS For more information on how to setup HTTPS in the web user interface visit https www youtube com watch v gkjlaf Iuso 5 7 PTZ This menu allows the user to set PTZ presets tours scans patterns...

Страница 74: ...e before the preset quits The idle time can be set from 1 60 minutes o Time Task Allows the user to set scheduled periods for PTZ presets to occur To set a schedule click the Enable check box and sele...

Страница 75: ...iris buttons allow the user to digitally zoom in and out focus and just the camera s image on the live screen To reset to default settings click the Reset Defaults button To refresh the page click the...

Страница 76: ...low is an explanation of the fields on the Motion Detect tab Enable This checkbox enables motion detection for the camera Schedule Clicking this button opens a weekly schedule that can be used to set...

Страница 77: ...hot record channel functions will begin another 10 seconds while the screen prompt alarm upload email will not be activated again After 10 seconds if system detects another alarm signal it can generat...

Страница 78: ...d recording should be Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when a motion detection alarm is t...

Страница 79: ...tampering for certain days of the week Also periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods th...

Страница 80: ...gered PTZ This checkbox allows the user to enable PTZ events to be sent from the camera This event can be sent via email alerts or via the web interface directly Snapshot This checkbox allows the user...

Страница 81: ...ther This field allows the user to set the anti dither time The values in this field can range from 5 to 600 seconds This time value controls how long the alarm signal lasts Based on audio detection a...

Страница 82: ...gs click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 8 3 Alarm This menu allows the user to set and schedule replay activated al...

Страница 83: ...pt alarm upload email will not be activated again After 10 seconds if system detects another alarm signal it can generate a new alarm since the anti dither time has expired Record This checkbox allows...

Страница 84: ...This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm when an SD Card abnormality is detected Alarm Del...

Страница 85: ...age click the Refresh button To save the settings click the Save button 5 8 4 3 Illegal Access This tab allows the user to set the camera s response to an Illegal Access related abnormality Below is a...

Страница 86: ...the schedule There are 3 types of recordings o General General recording means that the camera captures all footage for the specified time period General recording is represented by the color green o...

Страница 87: ...3 types of snapshots o General General means that the camera will take snapshots during the specified time period General recording is represented by the color green o Motion Motion Detection means th...

Страница 88: ...f recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording Calendar This calendar allows the user to select days to designate as ho...

Страница 89: ...the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 9 2 2 SD Card This tab is where the user can change SD card settings Below is a scre...

Страница 90: ...ss This field allows the user to designate a DDNS address for the FTP server Port This field allows the user to designate the port number for the FTP server User Name This field allows the user to inp...

Страница 91: ...default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 9 3 Record Control This menu is where general recording setti...

Страница 92: ...ll as view or modify existing accounts For more information on Amcrest Cloud visit amcrestcloud com 5 10 System This menu section allows the user to change general settings for the camera 5 10 1 Gener...

Страница 93: ...Time settings tab Date Format This dropdown box allows the user to change the date format used in the camera Time Format This dropdown box allows the user to change the time format used in the camera...

Страница 94: ...umber designates how frequently the camera pings the NTP server to ensure it has the correct time The range is from 0 30 minutes To reset to default settings click the Reset Defaults button To refresh...

Страница 95: ...uthorities are assigned to an account Add User This button allows the user to add a new user to the camera 5 10 3 Safety This menu allows the user to set basic RTSP and SSH authentications for the cam...

Страница 96: ...recovered after the camera has been returned to its factory default settings 5 10 5 Import Export This screen allows the user to import or export settings from the camera Below is a screenshot of the...

Страница 97: ...o Delete Old Files This checkbox allows the user to enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To refresh the page clic...

Страница 98: ...mware do not disconnect the internet or power from the camera 5 11 Information This menu section allows the user to view information about the camera for reference purposes 5 11 1 Version This screen...

Страница 99: ...n the camera Below is a screenshot of this menu To use this menu check the enable check box to enable remote log functionality Enter the IP address port number and device number of the device you woul...

Страница 100: ...100 5 11 4 Life Statistics This menu allows users to see full life details of the camera Below is a screenshot of the items found in this menu...

Страница 101: ...the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered Clicking the che...

Страница 102: ...easons why this may be occurring The camera is not compatible with the monitor The camera color or brightness settings are not correctly configured 4 The timestamp is not displaying the correct time T...

Страница 103: ...Multicast mode may be causing this issue A privacy mask or screensaver may be enabled The logged in user may not have enough rights to monitor real time playback The camera s local video output qualit...

Страница 104: ...the alarm signal lasts The values in this field can range from 5 to 600 seconds Based on motion detection a buzzer can go off a tour can begin a snapshot can be taken or the camera can begin recording...

Страница 105: ...k of the camera when an alarm on the camera is triggered S N S N stands for serial number The S N is unique to each camera and can be used to connect to different Amcrest apps and services to provide...

Страница 106: ...for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment g...

Страница 107: ...accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement This equipment complies with IC RSS 102 radiation exposure limits set forth for...

Страница 108: ...rts is below the relevant threshold of the SJ T11363 2006 standard X Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the...

Страница 109: ...Call Amcrest Support using one of the following numbers Toll Free US 888 212 7538 International Callers Outside of US 1 713 893 8956 USA 713 893 8956 Canada 437 888 0177 UK 203 769 2757 Email Amcrest...

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