36
16. If the browser prompts you to allow the plugin to work on
the computer, hit Allow to ensure the plugin can run
successfully.
17. Enter in login details into the username and password fields
and click login.
If the process above is not working, please contact
Amcrest Support via one of the following options:
o
Visit
and use the email
form
o
Call Amcrest Support using one of the following
numbers Toll Free: (888)212-7538
International Callers (Outside of US): +1-713-893-8956
USA: (888) 212-7538
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support
4.7.2 Port Forwarding Remote Web Access Setup
Port Forwarding is an alternative method to setting up remote access for
Amcrest PoE cameras. This method should only be used if the
UPnP/DDNS Remote Access method did not work.
Below is a step-by-step walkthrough that details how to setup the camera
for Remote Web Access using Port Forwarding:
1. Login to your camera, open the main menu then go to Setup ->
Network.
2. Open the TCP/IP settings screen.
3. By default, the camera has the mode set to DHCP. Ensure that DHCP is
selected. The IP Address,
4. Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS
should all be 0s if DHCP is selected.
5. Click Save to save these settings. This should now open the main
menu.
6. From the main menu, go to Setup -> Network.
7. On the TCP/IP settings screen, the IP Address, Subnet Mask, Default
Gateway, Preferred DNS, and Alternate DNS should all be populated.
8. Click the radio button next to Static, to change the mode to Static.
9. Write down the IP Address that is currently in the IP address field.