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15. Troubleshooting Guide
Problem
Solution
Outdoor sensor array
does not
communicate to the
display console.
The sensor array may have initiated improperly, and the data is registered by the console as
invalid, and the array must be reset. Press the reset button as described in Section 5.3.
With an open-ended paperclip, press the reset button for 3 seconds to resync the sensor array
with the console about 10 feet away.
The LED next to the battery compartment will flash every 16 seconds. If the LED is not
flashing every 16 seconds…
Replace the batteries in the outside sensor array.
If the batteries were recently replaced, check the polarity. If the sensor is flashing every 16
seconds, proceed to the next step.
There may be a temporary loss of communication due to reception loss related to interference or
other location factors, or the batteries may have been changed in the sensor array and the
console has not been reset. The solution may be as simple as
powering down and up the console
(remove AC power and batteries, wait 10 seconds, and reinsert AC power and batteries).
Temperature sensor
reads too high in the
daytime.
Make certain that the sensor array is not too close to heat generating sources or strictures, such
as buildings, pavement, walls, or air conditioning units.
Use the calibration feature to offset installation issues related to radiant heat sources. Reference
Section 9.
Relative pressure
does not agree with
official reporting
station
You may be viewing the absolute pressure, not the relative pressure.
Select the relative pressure. Make sure you properly calibrate the sensor to an official local
weather station. Reference Section 9.8.1 for details.
Rain gauge reports
rain when it is not
raining
An unstable mounting solution (sway in the mounting pole) may result in the tipping bucket
incorrectly incrementing rainfall. Make sure you have a stable, level mounting solution.
Data not reporting to
Wunderground.
com
1.
Confirm your password or key is correct. It is the password you registered on
Wunderground.com. Your Wunderground.com password cannot begin with a non-
alphanumeric character (a limitation of Wundeground.com, not the station). Example,
$oewkrf is not a valid password, but oewkrf$ is valid.
2.
Confirm your station ID is correct. The station ID is all caps, and the most common
issue is substituting an O for a 0 (or vice versa). Example, KAZPHOEN11, not
KAZPH0EN11
3.
Make sure the date and time is correct on the console. If incorrect, you may be
reporting old data, not real time data.
4.
Make sure your time zone is set properly. If incorrect, you may be reporting old data,
not real time data.
5.
Check your router firewall settings. The console sends data via Port 80.