Version 1.4
©Copyright 2015, Ambient LLC. All Rights Reserved.
Page 19
Problem
Solution
Phone generates an error message when
plugged into the WR-335.
A lower voltage output may result in error messages on
the phone but should still charge the phone.
My Ipod / IPhone does not display the
charge signal.
The output voltage of the WR-335 is lower than the
operating voltage of the IPod / IPhone, and will not
charge these devices until the battery is fully discharged.
The device is only intended for emergency charges and
not for topping off already charged devices.
The WR-335 will no longer hold a charge. Replace the 3.7V lithium ion rechargeable battery
(LR18650). Typically, this battery will hold 2000 charge
cycles.
Important note: ALWAYS replace with rechargeable
batteries, available from AmbientWeather.com.
The Weather Band reception is poor.
Weather band reception can be poor inside a
metal building, structure or where electronic
noise is present. Try moving outside to improve
reception
Check local reception by driving to a different
location and testing the weather band reception.
Radio reception is dramatically reduced when
charging from USB. Disconnect USB power
when listening to the radio.
My smart phone connector is not
supported. Where can I purchase the
proper tip for my smart phone?
Contact Ambient Weather with your smart phone model
and connector type. The connectors included cover about
95% of the smart phone market. You can also use the
female USB cable to connect to the USB cable included
with most smart phones.
The WR-335 will not fully charge my
smart phone.
Charging a smart phone through the Phone Charger Jack
is intended for emergency purpose only. It is not intended
for recharging fully a discharged battery. Smart phone
battery capacity significantly exceeds the battery
capacity of the WR-335.
Therefore, a fully charged WR-335 will only partially
charge a smart phone or PDA device. After the battery
stops charging the device, disconnect the device and
begin cranking if a DC power source is not available.
I never receive weather alerts.
Verify you receive the test alert from the National
Weather Service on Wednesday as described in the
weather alert section of this manual.
Verify you have tuned the weather band to your local
area and you have reception before activating the
Weather Alert feature.
Make sure you have good weather radio reception. If
your radio reception is poor, you will not receive any
alerts.
How can I receive warnings only and not
watches or statements?
Selective filtering of statements, watches and warnings is
not possible. You will always receive all three levels.
The WR-335 is locked up and will not
respond to commands. How do I reset it?
Press the reset button with a paperclip.
The display fades when placed in direct
If the display heats up outside the operational range, the
