16
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Fabric damage (cont.)
Liquid chlorine bleach may have
been added incorrectly (cont).
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” to match your load with
the best cycle.
Odors
Monthly maintenance not done as
recommended.
See “Washer Care” in the “Washer Maintenance” section.
Unload washer as soon as cycle is complete.
Using too much detergent.
Be sure to measure correctly. Always follow the manufacturer’s
directions.
See “Washer Care” in the “Washer Maintenance” section.
Lid Locked light is
flashing
The lid is not closed.
Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused
using Start/Pause/Unlock Lid.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes
if washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly.
Be sure laundry packet is added to washer basket before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer’s instructions to avoid damage to your garments.
Washer pumps out water
before finishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here to possibly avoid a service call.
