RS5290000 Rev. 0
16
April 1998
Troubleshooting Chart
Symptom
Possible Causes
Corrective Action
No power to unit.
Check for power at outlet. Check
fuse box/circuit breaker for blown
fuse or tripped breaker. Replace or
reset.
Power switch shut off or faulty.
Check switch at high voltage board
(electronic models only).
Faulty service cord
Check with test light at unit; if no
circuit and current is indicated at
outlet, replace or repair.
Low voltage
Check input voltage for proper
voltage. Take appropriate action to
correct voltage supply problem.
Faulty motor or freezer temperature
control
Check all connections are tight and
secure.
Jumper across terminals of control. If
unit runs, replace control.
Faulty timer
Check with test light. Replace if
necessary.
Faulty high voltage board
compressor/condenser fan relay
Check relay. Replace if necessary.
Faulty compressor
Check compressor motor windings
for opens/shorts.
Perform compressor direct wiring
test.
Replace is necessary.
Unit does not run
Faulty overload
Check overload for continuity.
Note: Ensure
compressor/overload are below
trip temperature before testing.
Replace if necessary.
Excessive door opening
Consumer education
Overloading of shelves
Consumer education
W arm or hot foods placed in cabinet
Consumer education
Refrigerator temperature control set
too warm
Set control to colder setting.
Poor door seal
Level cabinet. Adjust hinges.
Replace gasket.
Refrigerator airflow
Check damper is opening by
removing grille. W ith door open,
damper should open. Replace if
faulty.
Turn control knob to colder position.
Check airflow fan. Replace if faulty.
Interior light remains on
Check switch. Replace if necessary.
Faulty condenser fan or evaporator
fan
Check fan switch, fan, and wiring.
Replace if necessary
Refrigerator section too warm
Faulty compressor
Replace compressor.
Troubleshooting chart on following pages contains symptoms that may be seen in malfunctioning units. Each
symptom is accompanied by one or more possible causes and by a possible remedy or test to determine if
components are working properly.
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit and discharge
capacitor through a 10,000 ohm resistor before attempting to service, unless test procedures require power to be
connected. Ensure all earthing wires are connected before certifying unit as repaired and/or operational.
!
WARNING
