-- Call Detail Reporting Guide -- September 2000 -- Page 12 --
Trunk Route
Out call route table name an outgoing
call has taken
UCHAR
(31)
A name defined in AltiWare via
AltiAdmin screens in Outcall
Routing.
Trunk Overflow Route 1
Overflow out call route
UCHAR
(31)
A name defined in AltiWare via
AltiAdmin screens in Outcall
Routing.
Trunk Overflow Route 2
Overflow out call route
UCHAR
(31)
A name defined in AltiWare via
AltiAdmin screens in Outcall
Routing.
Trunk Tenant
Trunk’s tenant name
UCHAR
(31)
A name defined in AltiWare via
AltiAdmin screens in the trunk
(lines or channels) configuration
tables.
Account Code Dialed by
Internal Caller
Account code of outgoing call if the
caller decided to dial an account code
UCHAR
(11)
0-11 digits long.
Auto Attendant Table Name
Auto attendant table name
UCHAR
(33)
A name assigned to an auto
attendant table in AltiWare,
AltiAdmin in the attendant table.
Trunk PAD
Physical Address of the trunk
device.
UCHAR
(5)
A string represent the board
number and the channel number on
a board: e.g. 0102
First Answering Party
Party1Reserved1
Reserved UCHAR
(16)
Party1Number
Extension Number
UCHAR
(21)
For non-workgroup calls, party1 is
always set, even if the extension
doesn’t answer the call. For
workgroup calls, if the call is
answered, then the Party’s number
is in this field; if multiple agents
were rung, then this is the last
agent phone number that answered,
otherwise it is empty.
Party1Reserved2
Reserved UCHAR
(21)
Party1Type
Identifies type of extension
UBYTE
01 – Analog , 02 – IP,
04 – Wireless
Party1Pad
Physical address of the extension
UCHAR
(5)
A string represent the board
number and the channel number on
a board: e.g. 0102
Party1WGNumber
Workgroup number the caller
reached
UCHAR
(21)
Workgroup numbers are extension
numbers representing a group of
agent extensions. Hence, it is an
extension number.
Party1WGQueuingTime
Timestamp as to when call entered a
queue for this workgroup number
ULONG
The timestamp is the number of
seconds off-set from June 1970 to
the present, where present
represent the time call entered the
queue.
Party1WGAnswerTime
Timestamp as to when an agent or
extension answered the call
ULONG
The timestamp is the number of
seconds off-set from June 1970 to
the present, where present
represent the time call was
connected to AND answered by an
extension or trunk.
