Allworx
®
Verge™ IP Phone Series User Guide
Page 10
866.ALLWORX * +1 585 421 3850
Version: T Revised: February 14, 2019
Messages
Monitor the status of a designated handset Message Center voice mail inbox.
None*
No action. Select this choice to disable a previously defined programmable button.
Park*
Place or retrieve the active call on a system-wide hold.
Park to Extension
Park a call directly onto a specific user’s extension or a specific group extension. Then the
Park to Extension feature notifies the recipient of calls parked to their extension – eliminating
the need to page the recipient to retrieve the call. Programmable button labels include:
•
Park Call for
: places the active or held call to the configured recipient.
•
Calls for
: displays a list of calls parked for the configured recipient.
Park Monitor
Monitor phone calls assigned to a single parking orbit or multiple parking orbits.
• If the Allworx System Administrator assigns only one parking orbit to the PFK and there is
a call in the orbit, pressing the PFK retrieves the call.
• If the Allworx System Administrator assigns multiple parking orbits to the PFK, pressing the
programmable button displays the listed parked calls in all of the assigned orbits.
When pressing the Park Monitor programmable button, the Verge IP phones
do not
:
• include Park to Extension calls in the list of displayed calls.
• light the Park Monitor PFK, if the only call parked in a parking orbit monitored by the PFK is
a Park to Extension call.
• remind the phone owner of the Park to Extension call that the phone parked in a parking
orbit monitored by the Park Monitor PFK.
• include in the label of a Park Monitor programmable button the existence of or the count
of Park to Extension calls in orbits monitored by the Park Monitor programmable button.
• retrieve a Park to Extension call when pressing the Park Monitor programmable button. If
the call in the orbit monitored by a single-orbit Park Monitor programmable button is a
Park to Extension call, all button presses are ignored.
Push to Talk
Provides a one-way, walkie-talkie-like capability to a specific handset.
Queue Alarm
Notify the user of the queue activity levels (number of calls in the queue and/or longest wait
time).
NOTE
: This feature is not available on the Allworx 6x12 and the Connect 300 series servers.
Queue Appearance
Monitor the status of a Call Queue or answer calls in the queue.
Redial*
Call the last-dialed outbound call placed from the phone, the Interact application, or the
Reach Remote Control application. Unless the Line Appearance(s) Use of Dial Plan phone
option is enabled, the system only redials Call Appearance-dialed calls.
NOTE: The Verge 9304 IP Phone does not support the Reach Remote Control or Call Handoff
features.
Release*
End the current call but keeps the appearance active, and the dial tone is heard.
Ring Group
Display the status of and enable answering a Ring Group call.
For Multiple occurrences of the same Ring Group: enable a user to take more than one call at
a time from the same Ring Group to avoid missing additional calls while attending to the
current call.
Schedule
Display the mode (day or night) of the configured business schedule.
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