Chapter 3: Troubleshooting
48
SFP Port LINK/ACT LED Off
Problem:
The LINK/ACT LED for an SFP transceiver is off.
Solutions:
The fiber optic port on the transceiver is unable to establish a
link to a network device. Try the following:
Verify that the network device connected to the fiber optic port is
operating properly.
Verify that the fiber optic cable is securely connected to the port on
the media converter channel and to the port on the remote network
device.
Check that the SFP module is fully inserted in the slot.
Verify that the operating specifications of the fiber optic ports on
the SFP transceiver and the remote network device are
compatible.
Verify that the correct type of fiber optic cabling is being used.
Verify that the port is connected to the correct fiber optic cable.
This eliminates the possibility that the port is connected to the
wrong remote network device, such as a powered-off device.
Try connecting another network device to the fiber optic port using
a different cable. If the port is able to establish a link, then the
problem is with the cable or with the other network device.
If the remote network device is a managed device, use its
management firmware to determine whether its port is enabled.
Test the attenuation on the fiber optic cable with a fiber optic tester
to determine whether the optical signal is too weak (sensitivity) or
too strong (maximum input power).
Verify that Switch 4 of the rear panel DIP switch is set to the same
speed as the SFP module that is installed.
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