Welcome to Allied Telesyn
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Document Conventions
This guide uses the following conventions:
Note
Notes provide additional information.
Caution
Cautions informs you that performing or omitting a specific action may
result in equipment damage or loss of data.
Warning
Warnings informs you that performing or omitting a specific action may
result in bodily injury.
Contacting Allied Telesyn
This section provides Allied Telesyn contact information for technical support
as well as sales or corporate information.
Online Support
You can request technical support online by accessing the Allied Telesyn
Knowledge Base from the following web site:
kb.alliedtelesyn.com
. You can
use the Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
E-mail and Telephone Support
For Technical Support via e-mail or telephone, refer to the “Support &
Services” section of the Allied Telesyn web site:
www.alliedtelesyn.com
.
Returning Products
Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.
To obtain a RMA number, contact Allied Telesyn’s Technical Support at our
web site:
www.alliedtelesyn.com
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