Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
http://www.rockwellautomation.com/support
, you can find technical manuals, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to make the best use of these tools. You can also visit
our Knowledgebase at
http://www.rockwellautomation.com/knowledgebase
for FAQs, technical information, support chat and
forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect
SM
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual.
You can also contact a special Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete this form, publication
RA-DU002
, available at
http://www.rockwellautomation.com/literature/
.
United States or Canada
1.440.646.3434
Outside United States or
Canada
Use the
Worldwide Locator
at
http://www.rockwellautomation.com/rockwellautomation/support/overview.page
,
or contact your local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number
above to obtain one) to your distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Allen-Bradley, Rockwell Software, and Rockwell Automation are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400
Publication 6155R-IN002E-EN-P - July 2013
PN-30420
DIR 10000039351 (Version 02)
Supersedes Publication 6155R-IN002D-EN-P - September 2012
Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in China.
