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Troubleshooting
There are many common issues you may experience with your wine cellar that can be solved very easily, without the
need of a service call. Try the tips below to troubleshoot your unit should you experience any problems:
PROBLEM
POSSIBLE CAUSE
Wine cellar does not operate
Not plugged in or the appliance is turned off
The circuit breaker tripped or a fuse has blown out
Wine cellar is not cold enough
Check the temperature control setting
External environment may require a higher setting
The door is opened too often
The door is not closed completely
The door gasket is not sealing properly
Wine cellar is turning on and off frequently
The room temperature is hotter than normal.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work
Not plugged in.
The circuit breaker tripped or a fuse has blown.
The light bulb has burned out.
The light button is “OFF”.
Vibrations
Check to assure that the wine cellar is on a level surface.
The wine cellar seems to make too much noise
A faint humming noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds caused by the
flow of refrigerator in your wine cellar.
Contraction and expansion of the inside walls may cause
popping and crackling noises.
The wine cellar is not on a level surface.
The door will not close properly
The wine cellar is not on a level surface.
The gasket is dirty.
The shelves are out of position.
An error code is being displayed
In case of malfunction, one of the following error codes may be
displayed:
E1: Upper sensor short circuit
E2: Upper sensor open circuit
E3: Lower sensor short circuit
E4: Lower sensor short circuit
If you see one of the above error codes, please contact
warranty support or an authorized technician.