Alienware 8DE210ATTP Скачать руководство пользователя страница 59

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Troubleshooting | 59

Universal Serial Bus (USB) specific problems

Specific

symptoms

What you

experience

Possible solutions

USB interface is
not working

USB peripherals
are not working

• Check that your monitor is turned on.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream

connector).

• Switch off and then turn on the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD

require higher electric current; connect the

device directly to the computer system.

Super Speed
USB 3.0

interface is slow

Super Speed
USB 3.0
peripherals

working slowly
or not working at
all

• Check that your computer is USB 3.0-capable.
• Some computers have USB 3.0, USB 2.0, and

USB 1.1 ports. Ensure that the correct USB port is

used.

• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream

connector).

• Reboot the computer.

Wireless USB

peripherals stop

working when a
USB 3.0 device
is plugged in

Wireless USB
peripherals

responding
slowly or only
working as the
distance
between itself
and its receiver
decreases

• Increase the distance between the USB 3.0

peripherals and the wireless USB receiver.

• Position your wireless USB receiver as close as

possible to the wireless USB peripherals.

• Use a USB-extender cable to position the

wireless USB receiver as far away as possible
from the USB 3.0 port.

Содержание 8DE210ATTP

Страница 1: ...Alienware AW3420DW Monitor User s Guide Model AW3420DW Regulatory model AW3420DWb...

Страница 2: ...ge to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2020 Dell Inc or its subsidiaries All rights r...

Страница 3: ...y modes 15 Electrical specifications 16 Physical characteristics 16 Environmental characteristics 17 Power management modes 18 Pin assignments 19 Plug and Play capability 20 Universal Serial Bus USB i...

Страница 4: ...vertical extension 46 Tilt and swivel extensions 46 Vertical extension 46 Using AlienFX application 47 Prerequisites 47 Installing AWCC through Windows update 47 Installing AWCC from the Dell Support...

Страница 5: ...ow If any component is missing contact Dell technical support For more information see Contact Dell NOTE Some components may be optional and may not ship with your monitor Some features or media may n...

Страница 6: ...es by country DisplayPort cable DisplayPort to DisplayPort Mini DisplayPort to DisplayPort cable USB 3 0 upstream cable enables the USB ports on the monitor Quick Setup Guide Safety Environmental and...

Страница 7: ...ization AW3420DW offers a couple of preset modes including FPS First Person Shooter MOBA RTS Real Time Strategy RPG Role Playing Game SPORTS Racing and three customizable game modes for user s own pre...

Страница 8: ...Identifying parts and controls Front view Label Description Use 1 Cable management slot on the front side of the stand To organize the cables neatly 2 Power On Off button with LED indicator To turn t...

Страница 9: ...e monitor 3 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support 4 Cable management clip To organize the cables neatly 5 Stand release butt...

Страница 10: ...To organize cables by routing them through this slot 10 I O cover Protects the I O ports Label Description Use 1 Power connector Connect the power cable shipped with your monitor 2 Line out port Conn...

Страница 11: ...y setting is on so the downlights are active if the power cable is connected To change the default settings see AlienFX Lighting NOTE When the Spectrum function is On the downlights are turned off Mon...

Страница 12: ...ed with your monitor to the USB upstream port on the monitor and to your computer 9 USB upstream port Connect the USB cable shipped with your monitor to this port and your computer to enable the USB p...

Страница 13: ...ds are different Alienware recommends that users experiment with the different modes to find the setting that is right for them Curvature 1900R typical Color depth 16 78 million colors Color gamut 134...

Страница 14: ...utomatic Maximum preset resolution DisplayPort 3440 x 1440 120 Hz HDMI 3440 x 1440 50 Hz Supported video modes Video display capabilities HDMI DisplayPort playback 480p 576p 720p 1080p Adjustability H...

Страница 15: ...50 Hz 56 25 50 148 5 1920 x 1080p 60 Hz 67 5 60 148 5 3440 x 1440 50 Hz 73 7 50 265 25 DP display modes Display mode Horizontal frequency kHz Vertical frequency Hz Pixel clock MHz Sync polarity Horiz...

Страница 16: ...igital HDMI 19 pins cable is not included Digital DisplayPort 20 pins Universal Serial Bus USB 9 pins NOTE Dell monitors are designed to work optimally with the video cables that are shipped with your...

Страница 17: ...rating 12 192 m 40 000 ft maximum 375 3 BTU hour maximum 197 9 BTU hour typical Stand dimensions Height extended 450 8 mm 17 75 in Height compressed 443 0 mm 17 44 in Width 561 5 mm 22 11 in Depth 273...

Страница 18: ...ess than 0 5 W Switch off Off Less than 0 3 W Power Consumption Pon 39 13 W Total Energy Consumption TEC 122 82 kWh Zero power consumption in OFF mode can only be achieved by disconnecting the main ca...

Страница 19: ...yPort connector Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 1...

Страница 20: ...C DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Plug and Play capability You can connect the monitor to any Plug and Play compatible system The monitor automatically provides the computer...

Страница 21: ...ed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port NOTE This monitor is Super Speed USB 3 0 compatible Up to 2 A on USB downstream port with b...

Страница 22: ...tom Power charging port the port with icon supports up to 2 A fast charging capability if the device is BC1 2 compatible NOTE USB 3 0 functionality requires a USB 3 0 capable computer NOTE The USB por...

Страница 23: ...n the list below when unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solu...

Страница 24: ...y other source follow the set up instructions that were included with the stand CAUTION The following steps are important to protect your curved screen Do follow the instructions below to finish up th...

Страница 25: ...en connecting the stand assembly to the display do not place the stand riser directly on the display back panel Doing so may damage the pogo pins on the stand due to misalignment 6 Carefully insert th...

Страница 26: ...ot on the stand and then through the cable management clip at the back of the display HDMI cable optional cable is not included DisplayPort cable or Mini DisplayPort to DisplayPort cable USB upstream...

Страница 27: ...10 Hold the stand riser and lift the monitor carefully then place it on a flat surface CAUTION Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 11 Lift the protecti...

Страница 28: ...onnecting the computer WARNING Before you begin any of the procedures in this section follow the Safety instructions NOTE Do not connect all cables to the computer at the same time NOTE The images are...

Страница 29: ...al Serial Bus USB specific problems Removing the monitor stand NOTE To prevent scratches on the display when removing the stand ensure that the monitor is placed on a soft clean surface NOTE The follo...

Страница 30: ...the monitor 5 Disconnect the cables from the monitor and slide them out through the cable management slot on the stand riser 6 Press and hold the stand release button 7 Lift the stand up and away fro...

Страница 31: ...emove the monitor stand See Removing the monitor stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting...

Страница 32: ...n left right to toggle between options 3 Press the joystick button again to confirm the settings and exit Joystick Description When the OSD menu is on press the button to confirm the selection or save...

Страница 33: ...ssing the menu system 2 To exit the OSD main menu 3 To specify a desired color mode from a preset list 4 To directly access the Dark Stabilizer adjustment slider 5 To directly access the Brightness Co...

Страница 34: ...ing the On Screen Display OSD menu Accessing the menu system Icon Menu and submenus Description Game Use this menu to personalize your visual gameplay experience Preset Modes Allows you to choose from...

Страница 35: ...reduce the risk of eye strain and neck arm back shoulder pain from using the monitor for long periods of time we suggest you to 1 Set the distance of the screen between 20 inches to 28 inches 50 70 cm...

Страница 36: ...r shows the time elapsed since the game starts Select an option from the time interval list to keep you aware of the remaining time Frame Rate Selecting On allows you to display the current frames per...

Страница 37: ...trast adjustment Brightness Brightness adjusts the luminance of the backlight Move the joystick up to increase the brightness level or move the joystick down to decrease the brightness level min 0 max...

Страница 38: ...nt video signals that may be connected to your monitor DP Select the DP input when you are using the DisplayPort DP connector Press the joystick button to confirm the selection HDMI Select the HDMI in...

Страница 39: ...he LED light settings for the Power button Alienware logo downlights on the bottom of the monitor and the light stripe on the stand Before making any adjustments select any or all of these 4 zones fro...

Страница 40: ...color for the selected area select On and move the joystick to highlight the Custom Color option Then you can make a selection from the list of 20 available colors by moving the joystick up or down Z...

Страница 41: ...60 240 0 13 100 245 35 14 0 240 0 15 0 240 85 16 70 240 145 17 0 240 240 18 0 160 240 19 0 96 240 20 0 0 240 No R G B To turn off the AlienFX lights select Off NOTE These functions are only available...

Страница 42: ...d orange yellow green blue indigo and violet Reset AlienFX Lighting Resets all settings under the AlienFX Lighting menu to the factory defaults Audio Volume Allows you to set the volume level of headp...

Страница 43: ...oystick up or down min 0 max 100 Timer Sets the length of time for the OSD to remain active after you move the joystick or press a button Move the joystick to adjust the slider in 1 second increments...

Страница 44: ...current settings Firmware Displays the firmware version of your monitor Power Saving The default setting is On letting the monitor go to sleep as the system sleeps Selecting Off may prevent the monito...

Страница 45: ...lay settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 3440 x 1440 4 Click Apply If you do not see 3440 x 1440 as an option you may need to update your graph...

Страница 46: ...the set up instructions that were included with the stand Tilt and swivel extensions With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle N...

Страница 47: ...n is downloaded and will be automatically installed The installation takes a few minutes to complete 2 Navigate to the program folder to ensure that the installation is successful Alternatively you ca...

Страница 48: ...enter a name in the text box to add a theme B Edit controls EDIT Provides options for you to customize lighting settings for your theme GO DIM Makes the light dimmer GO DARK Turns off the light C Them...

Страница 49: ...functions and features on the screen No Functions Descriptions H LIGHTING panel Use the controls in this panel to set up lighting effects for a theme See Setting lighting effects for details I SAVE T...

Страница 50: ...list including Morph Pulse Color Spectrum and Breathing See Setting lighting effects for details NOTE The Spectrum option is only available when you select All Zones to make lighting adjustments 7 Re...

Страница 51: ...eferred color from the color palette or the list of PRESET COLORS The selected color and its RGB color codes will be displayed on the right field NOTE To change the color use the up and down arrow but...

Страница 52: ...st right click on it 3 Drag the BRIGHTNESS slider to adjust the lightness of the color 4 Drag the TEMPO slider to adjust the pulsing speed Color Descriptions The effect makes the LED light in a single...

Страница 53: ...The effect makes the light change from bright to dim To make the adjustments 1 Pick a preferred color from the color palette or the list of PRESET COLORS The selected color and its RGB color codes wil...

Страница 54: ...k of the computer To ensure proper Self Test operation remove all digital cables from the back of computer 3 Turn on the monitor NOTE A dialog box should appear on screen against a black background if...

Страница 55: ...2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 3 for 5 seconds A gray screen appears after 1 second 4 Careful...

Страница 56: ...o cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Poor Focus Picture is fuzzy blurry or ghosting Eliminate video extension cables...

Страница 57: ...m monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety...

Страница 58: ...plugged in properly Re plug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due...

Страница 59: ...erals working slowly or not working at all Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upst...

Страница 60: ...ulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do no...

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