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Eve Double Pro-line  |  Version 1.0  |  June  2020

ENGLISH

APPENDIX A: ERROR CODES AND PROBLEM SOLVING

Display

Troubleshooting

Code

Error message text

Icon

Possible causes

Possible solutions

Error from outside (user, plug, cable, weather infuences, etc.)

405

Cable not supported.
Please try connecting 
your cable again.

Meassure PP resistance of 
the charging cable is out of 
range according to the IEC 
61851 norm.

One specific cable:

• 

Issues with other 
charge points.

Cable broken

All cables:

• 

No issue with oth-
er charge point.

Contact 
the service 
department of 
your
charge point 
supplier.

406

No communication with 
vehicle.
Please check your 
charging cable.

Monitored CP voltage level 
is out of range according to 
the IEC 61851 norm.

One specific cable:

• 

Issues with other 
charge points.

Cable broken.

All cables:

• 

No issue with oth-
er charge point.

Contact 
the service 
department of 
your charge point 
supplier.

Содержание Eve Double Pro-line

Страница 1: ...Manual Handboek Handbuch Manuel Eve Double Pro line...

Страница 2: ...OUTSIDE BUITENZIJDE AUSSENSEITE EXT RIEUR 1 3 5 6 7 5 2 4 6 5 8...

Страница 3: ...INSIDE BINNENZIJDE INNENSEITE INT RIEUR 9 13 10 9 11 12 14 15...

Страница 4: ...4...

Страница 5: ...e a safe installation process and to fully utilise all advanced features of your new system we advise you to read this manual carefully Properly store this manual for future usage We have invested a g...

Страница 6: ...ring the charging station 19 3 3 2 Wall mounting 19 3 3 3 Mounting post 20 3 4 Electrical installation 20 3 5 Maintenance 21 4 Commissioning the charging station 22 4 1 Safety instructions prior to us...

Страница 7: ...flammable substances or in or near to water or In case of normal wear and tear or There is a failure of the distribution network or There is a force majeure situation or the defect is otherwise cause...

Страница 8: ...splay 14 On off switch 4 pole model 904461022 8 pole Ground wire terminal block positioned under sockets ENGLISH 2 PRODUCT 2 1 The charging station On pages 2 and 3 of this manual you will find the im...

Страница 9: ...instruction will be shown see Appendix A for more information Progress bar displays the progress of the authorization process in which the user is involved A full progress bar indicates the necessary...

Страница 10: ...on detecting a charging cable or charge card all Eve Double Pro line products will show a green status The light blue cyan colour will only be displayed if and when a connection between the vehicle an...

Страница 11: ...22kW 2x Circuit breaker 20A type B or 2x 35A gG fuses Load balancing optional 7 4kW 22kW max 7 4kW 22kW max Feeder cable 1 Feeder cable 2 Feeder cable 1 2 PRODUCT Installation Eve Double Pro line with...

Страница 12: ...in front of the card reader Hold the charge pass that you want to remove in front of the card reader Display Supporting text on display Master Key held in front of reader Add or remove charge passes C...

Страница 13: ...apps Display 7 TFT colour display 800 x 480 pixels Status indication integrated on display RFID card reader RFID NFC ISO IEC 14443A B MiFare Classic 13 56 MHz DESFire Maximum length 7 bytes Access Lo...

Страница 14: ...ware update files Encrypted and digitally signed Encryption SHA256 hash pkcs1 PSS padding with 2048 RSA key Signature RSA public key 2048 bit EVSE Interal Flash AES 128 bit erased when read Root certi...

Страница 15: ...truments Directive 2014 32 EG NOTICE The operating temperature assumes the ambient temperature of a product delivered in the default casing colour RAL9016 Direct exposure to sunlight may have an adver...

Страница 16: ...er supply 1 phase 32A 2 x 40 A max 1P kar B or C 2 x 35A max gG Optional Single power supply 3 phase 16A 1 x 40 A max 3P kar B or C 3 x 35A max gG Optional Single power supply 3 phase 32A 1 x 40 A max...

Страница 17: ...side Stop transactions and release the plug Pause charging until cable plugged back in Choice of management system Stand alone ICU Connect other options Communication through GPRS UTP LAN Auto detect...

Страница 18: ...cted from every power source prior to performing installation or maintenance work REMARK The conditions at the specific location may influence the installation requirements 1 x 1 x 1 x 2 x WARNING The...

Страница 19: ...p over cables Ensure that the UTP Ethernet connection on the bot tom side of the charging station is covered to prevent it from being unintentionally disconnected or used by unauthorised individuals 3...

Страница 20: ...asher M4 1x bolt M8x20 Stainless A2 anti theft 4 x Tap bolt M10x25 1 Dig a hole of approx 50x50cm with a depth of 65cm 2 Place the concrete or metal pedestal in this hole 3 Attach the post on the pede...

Страница 21: ...fices on the top side of the rear cover 11 Use a Torx T25 screwdriver to tighten the two screws on the top side of the unit image 3 12 Properly close the white part of the casing by pres sing on it an...

Страница 22: ...ectly 7 The charging station may be configured further if desired Use the Service Installer software application to gain access 8 Did you have your charging station configured with a smart charge feat...

Страница 23: ...tion is then activated you can use and install it as desired 4 3 3 Changing language settings Alfen s charging station interface supports ten different languages Changing the language can be done in t...

Страница 24: ...Whether and which management system a charging station connects to is arranged by the company reselling the product This includes the services offered via this system which are outside the scope of d...

Страница 25: ...gin 6 After logging in on ICU EZ you will be able to access your charging station and its status immediately 5 4 Managing settings If your charging station is connected to a management system it is po...

Страница 26: ...our charge point supplier Check powerboard 105 Not able to charge Please call for support Internal error No communication with internal power meter Contact the service department of your charge point...

Страница 27: ...Cable connected for more than 2 minutes without starting a charging session Reconnect cable and start charging session within 2 minutes Otherwise contact the service depart ment of your charge point s...

Страница 28: ...ing cable is out of range according to the IEC 61851 norm One specific cable Issues with other charge points Cable broken All cables No issue with oth er charge point Contact the service department of...

Страница 29: ...tocol Modbus over TCP IP is used to transfer data from the EMS to the charging station In this case the charging station acts as a slave and the EMS as a master The charging station and the smart mete...

Страница 30: ...al amount of sockets in the SCN Maximum 100 SCN AlternatingPeriod The alternating period used in the event of insufficient capacity This characteristic is automatically synchronised between charging s...

Страница 31: ...active Power Sum VAr 0 1 VAr SIGNED32 Apparent Power Sum VA 0 1 VA UNSIGNED32 Cos phi Sum 0 001 SIGNED32 Active Power L1 W 0 1 W SIGNED32 Active Power L2 W 0 1 W SIGNED32 Active Power L3 W 0 1 W SIGNE...

Страница 32: ...if possible Without a DHCP server the charging stations obtain an IP address via Auto IP All charging stations are fed from the same point there is no layered electricity grid An existing switch or ro...

Страница 33: ...functionality was purchased The charging station will not be part of the SCN if you have not purchased this functionality After you receive confirmation for your purchase of this functionality by Alfe...

Страница 34: ...ly For this purpose all local authorities have established collection schemes under which residents can dispose waste electrical and electronic equipment at a recycling centre or other collection poin...

Страница 35: ...ntact Alfen ICU B V Hefbrugweg 28 1332 AP Almere The Netherlands P O box 1042 1300 BA Almere The Netherlands Tel Sales Support 31 0 36 54 93 402 Tel Service 31 0 36 54 93 401 Website ww alfen com en e...

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