SPECIFICATIONS
Voltage
Frquency
Power
220-240V~
50Hz
50W
WARRANTY TERMS
Our products are subject to strict quality control. If the stand fan you have purchased still does not
function properly, we regret this very much and ask you to contact our authorised customer service.
The warranty period is 2 years from the date of purchase. The warranty applies to the country to
which the stand fan was delivered by the specialist dealer. During the warranty period, we will
repair or replace equipment that is defective due to defects in materials or workmanship, at our
option. Replaced equipment or parts of equipment become our property. The warranty services do
not extend the warranty period for replaced parts, nor do they initiate a new warranty.
Warranty claims must be asserted immediately after becoming aware of the defect within the
warranty period.
The following steps are necessary to assert the guarantee:
Please contact Customer Service by e-mail ([email protected]) and describe the problem. Please
include your name and the invoice number of the proof of purchase. If a return is agreed, return the
unit securely packaged at your expense to Customer Service. Enclose a copy of the proof of
purchase on which you note the defect. If the defect is within the scope of our warranty, you will
receive a repaired or new device back postage paid.
Warranty claims are excluded for damages caused by:
- abuse or improper treatment
- External influences (moisture, grease, heat, overvoltage, dust, etc.)
- Failure to observe the safety precautions applicable to the device.
- Non-observance of the operating instructions
- Use of force (e.g. impact, shock, fall)
- Interventions that were not carried out from a service address authorized by us
- Unauthorized repair attempts
- Returned in packaging that is not safe for transport
