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ALF-SUK2

 

13 

7. Troubleshooting & Maintenance 

Problems 

Potential Causes 

Solutions 

Colour loss or no video 
signal output in HDMI 
display. 

The connecting cables 

may not be connected 

correctly or may be 

broken. 

Check whether the cables 

are connected correctly and 

in working condition. 

The display is not 

compatible with the 

present output resolution. 

Ensure the resolution of the 

display(s) is compatible with 

the present resolution. 

No HDMI signal output 
through the splitter while 
local HDMI input is in 
normal working state. 

The connecting cables 

may not be connected 

correctly, or it may be 

broken. 

Check whether the cables 

are connected correctly and 

in working condition. 

Splash screen in output 
devices. 

Poor quality of the 
connecting cable. 

Replace with a cable of 
good quality. 

Static becomes stronger 
when connecting the 
video connectors. 

Bad grounding. 

Check the grounding and 
ensure it is connected well. 

 

Note:

 If the problem persists after following the above troubleshooting steps, please 

contact your local dealer or distributor for further assistance. 

 
 

 

Содержание ALF-SUK2

Страница 1: ...ALF SUK2 HDMI 2 0 1x2 Splitter with Audio De embedded...

Страница 2: ...This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has bee...

Страница 3: ...install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangero...

Страница 4: ...l Specification 3 3 Panel Description 5 3 1 Front Panel 5 3 2 Rear Panel 5 3 3 Usage Precaution 6 3 4 System Diagram 6 4 DIP Switch Operation 7 4 1 EDID Management 7 4 2 HDCP Mode 8 4 3 Downscale 8 5...

Страница 5: ...DID management and front panel LED indicators for power and signal status 1 1 Features 4K UHD capability 60 Hz with 4 4 4 chroma sampling Compatible with 4K HDR10 and Dolby Vision 60 Hz HLG Hybrid Log...

Страница 6: ...LF SUK2 1x Power Adapter 5V DC 2A 4x Plastic Cushions 2 x Mounting ears with 4 screws 1 x 5 Pins phoenix terminal 1x User Manual Note Please contact your distributor immediately should any damage or d...

Страница 7: ...1 LPCM 7 1 Dolby Digital DTS 5 1 Dolby TrueHD Dolby Digital Plus and DTS HD Master Audio DTS X Dolby Atmos COAX PCM 2 0 CH LPCM5 1 LPCM 7 1 Dolby Digital DTS 5 1 Dolby TrueHD Dolby Digital Plus and DT...

Страница 8: ...ALF SUK2 4 Power Consumption 2W Max Dimension W H D 120 mm x 21mm x 75mm Net Weight g Note Please use a high quality HDMI cable fully compliant with HDMI 2 0 for reliable transmission and connection...

Страница 9: ...tes GREEN when the output is connected 4 5 DIP EDID switch Each switch has 2 settings 0 1 UP 0 DOWN 1 5 HDMI outputs Two HDMI output ports 6 USB For firmware update service 3 2 Rear Panel No Name Desc...

Страница 10: ...em should be installed in a clean environment with proper temperature and humidity All of the power switches plugs sockets and power cords should be insulated and safe All devices should be connected...

Страница 11: ...sition and it represents 0 while putting the switch in the upper OFF position DIP 1 4 are used for EDID setting The DIP switch status and its corresponding setting are shown at the back of the product...

Страница 12: ...n detecting that the display does not support 4K and will downscale to 1080p the downscale capability is shown below Input Output Resolution Refresh Color Space Downscale 1080p Specs 4K 60Hz 4 4 4 Sup...

Страница 13: ...Select COM port which can be used for firmware upgrading Choose 56700 bps and click open button as shown below Send command IAP 88 1 and CRLF to enter update state and click Close to exit the Uart too...

Страница 14: ...ALF SUK2 10 Load the firmware hex file such as SP12HH H22 033 V1 04 DDEC hex then click Next button to upgrade pictured below...

Страница 15: ...ALF SUK2 11 After completing the upgrade then click Finish button Please reboot the unit once the firmware update is completed...

Страница 16: ...ALF SUK2 12 6 Panel Drawing...

Страница 17: ...No HDMI signal output through the splitter while local HDMI input is in normal working state The connecting cables may not be connected correctly or it may be broken Check whether the cables are conn...

Страница 18: ...does not cover servicing available for a fee Warranty expiration Factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear a...

Страница 19: ...warranty does not cover the cost of normal maintenance Failure of the product due to insufficient or improper maintenance is not covered 1 4 The Company does not warrant that the product covered here...

Страница 20: ...s product from or to any installation The Company will not be responsible for any costs related to any setting up this product any adjustment of user controls or any programming required for a specifi...

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