Alere 55115, Руководство пользователя

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9 Alere™ Universal Printer User Manual
5. Troubleshooting
If the printer has an error, please refer to this chart for troubleshooting steps. If it still cannot
be solved, please contact Alere.
5.1 LED Status Indication
The red LED flashes when the printer has an error. At this time, the printer will stop printing
and the connection between the testing device and printer will be terminated. Please check
the pattern that the LED continuously flashes and then troubleshoot per the following:
Error LED status Reason Solution
Flash twice
Paper end /no paper present Load paper roll again.
Reflection sensor error Contact Alere.
Flash three times
Print head lifted up Press down the print head.
Micro switch error Contact Alere.
Flash five times
Abnormal voltage
Check the power supply and power
adapter connection to the printer and
the wall socket. Visibly inspect both
connections for damage as well.
Voltage sampling module error Contact Alere.
Flash six times
Print head temperature is abnormal
Wait until the temperature of the print
head returns to normal working range.
Temperature sampling module error Contact Alere.
Table 5.1.1
5.2 Printing Quality Problem
Malfunction Reason Solution
Printout is unclear or
is illegible.
Print head or print roller is dirty Clean the print head or roller
Paper quality problem Use recommended paper
Low print darkness Increase the print darkness
Table 5.2.1