Troubleshooting
21
Troubleshooting
Problem
Possible cause
Solution
The touch keys
15
/
16
do not illuminate.
No vapour is
released.
The mains plug
9
has not been inserted
properly.
− Insert the mains plug
9
in
the socket.
The product is not
switched on.
− Press the Power touch
key
15
.
The Power touch
key
15
flashes ten
times and turns
off. No vapour is
released.
There is no water in the
water tank
2
.
− Add water to the water
tank
2
.
The vapour smells.
The product is new.
The water in the water
tank
2
is not clean.
− Clean the water tank
2
.
− Replace the water tank if the
problem persists.
The Power touch
key
15
illuminates.
No vapour is
released.
The water level in the
control unit
3
is too
high.
− Pull the mains plug
9
.
− Remove the water tank
2
from the control unit
3
and
pour some water out of the
control unit.
− Tighten the water tank
cap
10
.
Only a small amount
of vapour is released.
The water is not clean
or has been allowed to
stand for too long.
− Change the water in the
water tank
2
.
