Alcorn Mcbride LightCue, Руководство пользователя

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Troubleshooting Tips
Troubleshooting Tips
Symptom Possible Cause Possible Solution
Files do not
play
Compact Flash
card failure or
incorrect allo-
cation size. Remove compact flash card from rear of unit.
Place in CF reader connected to a PC. Save the
.dmx files and .cfg files to the PC. Format as
FAT32 with DEFAULT ALLOCATION SIZE.
Cannot Connect
with LightCue
Manager Firewall blocking
port 2638 or 2639
if using Ethernet Connect directly from PC to Show Controller
(without router or switch), or change router/switch
settings.
Not on same sub-
net
Make sure your PC is on the same subnet as the
LightCue. For example, PC is on 192.168.0.2
and LightCue is on 192.168.0.254. (both must be
on 192.168.0.xxx)
Rear Inputs do
not work
In legacy mode
Check to make sure you are not in "Legacy"
mode by going to the front panel and selecting
"inputs." Legacy mode is only for compatibility
with older LightCue rear input configuration.
Contact Clo-
sure/Voltage
Mode not set Make sure to set the Contact Closure or Voltage
mode by using LightCue Manager or by using the
front panel
NTP doesn't
update
Firewall block
Make sure that port 123 is allowed to pass
through any routers or switches to reach your des-
tination ip or dns address for NTP.
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