Alcatel OneTouch 909A, Руководство пользователя

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My phone cannot charge properly
• Make sure you are using an Alcatel battery and the charger from the box.
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger.
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C to
+40°C).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is
displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually (see “ 11.1.6 Mobile
networks ”)
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see “”).
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Touch screen does not respond accurately
• Make sure your cellphone is not locked.
• Launch touch screen calibration by pressing and holding the volume
up/down key, or alternatively, touch the Application tab and then select
“TSCalibration”.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have pressed the key.
• For international calls, check the country and area codes.
• Make sure your cellphone is connected to a network, and the network is
not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM card
valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your cellphone is not in flight mode.
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM card valid,
etc.).
• Make sure you have not forwarded incoming calls (see “ Call
forwarding ”).
• Make sure that you have not barred certain calls.
• Make sure that your cellphone is not in flight mode.
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.