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4) If MAC address filtering is enabled, make sure your device MAC address is
on the approved list.
5) If Parental Control is enabled, make sure your device name and MAC address
is not under parental control.
What.should.I.do.if.I.experience.any.issue.with.the.device?
1) Restart the device.
2) Reset the device to its factory settings.
3) Contact your service provider.
What.should.I.do.if.I.forget.the.Wi-Fi.key?
1) Log in the web configuration page (192.168.1.1 as default). Go to Settings
> Wi-Fi > Basic. Click
Show.password
to obtain the current Wi-Fi Key.
2) Reset the device to factory default settings. Use a paper clip or a blunt pin
to gently press the reset button for 3 seconds. The Wi-Fi key will be reset
to the default password, which can be found on the bottom label of the
device. During the reset, all LEDs will turn on, then off, and finally turn on
again once the reset is completed.
Which.operating.system.does.the.device.support?.
The device supports the following operating systems:
1) Windows 7/8/10.
2) Mac OS X (10.6.X-10.13.X)
3) Linux.
How.can.I.connect.Cat7.Router.via.Wi-Fi?
Open your Wireless Network Connection list.
Follow these steps to select the device SSID:
For a Windows device:
1) Right-click
Wireless Network Connection
on the task bar.
2) Select the network name (SSID) of your Cat7 Router, click
Connect
, and
enter the Wi-Fi key.
For Mac:
1) Click the AirPort icon.
2) Select the network name (SSID) of your Cat7 Router from the drop-down
menu and enter the Wi-Fi key.
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