Alcatel IP1020 Administrator Guide
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4.4.3
Call Hold
This call function allows you to place an active call on hold. In this case your IP PBX
might play a melody or message to the other party while waiting. You can make or
receive another call can while having a call on hold, as well as initiate a call transfer.
To hold/resume a call via Phone Interface:
Use the navigator up/down keys to have
Hold
option highlighted on the in-call menu.
Then press the
OK
key.
To retrieve your call, simply select
Unhold
from the in-call menu and press
OK
key.
Note: It is not necessary to press Hold function first to perform a second call or call
transfer. It is done automatically.
4.4.4
Consultation Call (2
nd
Call)
To dial out a second call with your IP20 handset while there is already an ongoing call,
please press
2
nd
Call
softkey. Select whether your call will be internal (intercom) or
external.
For internal consultation calls, please select the handset from the list you will be offered.
If you choose to make an external call, then select the line to be used for this call and
dial the number. Please note you can use your contact list or call logs as well to select
