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TCT’s 1 Year Limited Warranty will abide by the following options regarding claims:
1. Repair the TCT product using new or previously used parts that are equivalent to new in performance and
reliability.
2. Replace the TCT product with the same model (or with customer consent a product that has similar functionality)
formed from new and/or previously used parts that are equivalent to new in performance and reliability.
a. When a TCT product or part is replaced or provided, any replacement item becomes the customer’s property
and the replaced or refunded item becomes TCT’s property.
b. TCT will not provide any data transfer service. This is the customer’s responsibility. TCT shall not be liable for
the loss of any saved/stored data in products that are either repaired or replaced. Customer should maintain a
separate backup copy of the contents of the device’s data.
3. All refund requests shall be submitted to the retailer where the device(s) were originally purchased and shall
subject to the retailer’s refund policies. Customers may obtain the retailers return policies at the links provided
below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/
4. Repair or Replacement of any TCT product under the terms of this warranty does not provide right to extension
or renewal of the warranty period.
5. Warranty repairs are available free of charge at TCT authorized repair centers for products that comply with the
General Terms and Conditions of this warranty. Shipping cost of the defective product(s) to TCT authorized repair
center is to be paid by the customer. The customer is responsible for any damage to the defective product during
shipment to the authorized repair center.
6. This warranty is not transferrable. This warranty will be the purchasers’ sole and exclusive remedy and neither
TCT nor its service centers shall be liable for any incidental or consequential damages or breach of any express
or implied warranty of this product.
7. This warranty extends to products purchased and sold within the United States and Canada. All products sold in
United States will be subject to their respective state and federal laws. All products purchased in Canada will be
subject to Canadian laws.
