22
•
Removal or altering of the wireless device’s event
labels or serial numbers (IMEI);
•
Damage from exposure to water or other
liquids, moisture, humidity, excessive
temperatures or extreme environmental
conditions, sand, excess dust and any condition
outside the operating guidelines;
•
Defects in appearance, cosmetic, decorative
or structural items such as framing and non-
operative parts;
•
Damage as result of physical abuse regardless
of cause.
There are no express warranties, whether written,
oral or implied, other than this printed limited
warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT
Mobile (US), Inc. or any of its affiliates be liable
for incidental or consequential damages of any
nature whatsoever, including but not limited to
commercial loss, to the full extent those damages
can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental
or consequential damages, or limitation of the
duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer
care center by calling (877-702-3444) or going to
(http://www.alcatelonetouch.com/usa/). We have
placed many self-help tools that may help you to
isolate the problem and eliminate the need to send
your wireless device in for service. In the case that
your wireless device is no longer covered by this
limited warranty due to time or condition, you may
utilize our out of warranty repair options.
How to obtain Hardware Service within the terms
of this warranty: Create a user profile (alcatel.
finetw.com) and then create an RMA for the
defective device. Ship the device with a copy of
the original proof of purchase (e.g. original copy
of the dated bill of sale, invoice) with the owner’s
return address (No PO Boxes accepted), wireless
carrier’s name, alternate daytime phone number,
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