
WIRE GAUGE CHART
TROUBLE SHOOTING GUIDE
50
FEET
100
FEET
150
FEET
200
FEET
300
FEET
400
FEET
500
FEET
750
FEET
1000
FEET
200 MA.
300 MA
.
400 MA.
600 MA
.
800 MA
.
1 AMP.
DISTANCE FROM POWER SUPPLY TO MAGNETIC LOCK
D
C
C
U
R
R
E
N
T
24 GA.
24 GA.
22 GA.
22 GA.
22 GA.
20 GA.
22 GA.
22 GA.
22 GA.
20 GA.
18 GA.
18 GA.
22 GA
.
22 GA.
20 GA.
18 GA.
18 GA.
16 GA.
22 GA.
20 GA.
18 GA.
18 GA.
16 GA.
14 GA.
20 GA.
18 GA.
18 GA.
16 GA.
14 GA.
14 GA.
18 GA.
18 GA.
16 GA.
14 GA.
12 GA.
12 GA.
18 GA
.
16 GA.
14 GA.
14 GA
.
10 GA.
10 GA.
16 GA.
14 GA.
14 GA.
12 GA.
10 GA.
14 GA
.
14 GA.
12 GA.
10 GA.
8 GA.
8 GA.
10 GA.
12 VDC
24 VDC
22 GA.
22 GA.
22 GA.
20 GA.
24 GA.
22 GA.
22 GA
.
22 GA.
20 GA.
20 GA.
22 GA.
22 GA.
22 GA.
20 GA.
18 GA.
18 GA.
22 GA
.
22 GA.
20 GA.
18 GA
.
18 GA.
16 GA.
22 GA.
20 GA.
18 GA.
18 GA.
16 GA.
14 GA.
20 GA.
20 GA.
18 GA.
16 GA.
14 GA.
20 GA.
18 GA.
16 GA
.
14 GA.
14 GA.
14 GA.
18 GA.
16 GA.
14 GA.
14 GA.
12 GA.
10 GA.
12 GA.
24 GA.
24 GA.
22 GA.
22 GA.
24 GA.
24 GA.
24 GA.
24 GA.
PROBLEM
CAUSE
SOLUTION
LOCK BUZZES
INSUFFICIENT HOLDING FORCE
DOOR DOES NOT LOCK
DOOR STATUS SENSOR NOT WORKING
(APPLICABLE MODELS)
AC VOLTAGE CONNECTED TO LOCK
AC RIPPLE IN POWER SUPPLY
INCORRECT INPUT VOLTAGE
LOW INPUT VOLTAGE
MISALIGNMENT OF ARMATURE PLATE
ARMATURE PLATE SCREWED TIGHT
TO DOOR
WRONG HARDWARE ASSEMBLY
NO POWER TO DOOR
MAGNET IN ARMATURE PLATE
NOT ALIGNED WITH LOCK
SUPPLY DC VOLTAGE TO LOCK
REPLACE POWER SUPPLY
CHECK VOLTAGE JUMPER POSITION
FOR CORRECT VOLTAGE SETTING
LOCK SET AT FACTORY FOR 24 VDC
CHECK POWER SUPPLY VOLTAGE
WIRE GAUGE INCORRECT FOR WIRE RUN
ARMATURE PLATE MUST COVER ALL
MAGNETIC POLES OF LOCK
ARMATURE PLATE MUST ROCK ON
DOOR TO ALIGN WITH LOCK
A METAL WASHER,RUBBER WASHER AND
METAL WASHER MUST BE BETWEEN
DOOR AND ARMATURE PLATE
CHECK POWER AT LOCK
CHECK POWER SUPPLY
CHECK ALL CONNECTIONS
ALIGN MAGNET IN ARMATURE PLATE WITH
DOOR STATUS SENSOR DOT ON LOCK