When the user—to whom Tag or Pass is assigned—is deleted from the hub, the access device can not
be used to manage security modes until not assigned to another user.
Temporarily deactivating a Tag or Pass
The Tag key fob or the Pass card can be temporarily disabled without removing them from
the system. A deactivated card cannot be used to manage security modes.
If you try to change the security mode with a temporarily deactivated card or key fob more
than 3 times, the keypad will be locked for the time set in the settings (if the setting is
enabled), and corresponding noti cations will be sent to the system users and to the
security company monitoring station.
To temporarily deactivate a Tag or Pass, in the Ajax app:
To reactivate Tag or Pass, turn on the Active option.
Resetting a Tag or Pass
Up to 13 hubs can be bound to one Tag or Pass. As soon as this limit is reached, binding
new hubs will only be possible after completely resetting Tag or Pass.
Note that resetting will delete all settings and bindings of key fobs and cards. In this case,
the reset Tag and Pass are only removed from the hub from which the reset was made. On
4. Select the required Tag or Pass.
5. Click on the to go to settings.
6. Select a user in the appropriate eld.
7. Click Back to save the settings.
1. Select the required hub if there are several hubs in your account.
2. Go to the Devices menu.
3. Select Passes/Tags.
4. Select the required Tag or Pass.
5. Click on the to go to settings.
6. Disable the Active option.
7. Click Back to save the settings.
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