If the signal level is low (one bar), we cannot guarantee the stable operation of the detector.
Take all possible measures to improve the quality of the signal. At least, move the detector: even
a 20 cm shift can signi cantly improve the quality of signal reception.
If the detector has low or unstable signal strength even after moving, use a
Do not install the detector:
GlassProtect recognizes glass break at a distance of up to 9 meters. Its microphone should be
positioned no more than 90 degrees relative to the window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover the microphone
opening.
If there are curtains on the window, place the detector between them and the window, for
instance, at the window side jamb. Otherwise, curtains can mute the glass break sound, and the
detector will not be triggered.
Detector installation procedure
Before installing the detector, make sure that you have selected the optimal location that follows
the guidelines of this manual!
If LED doesn’t blink after xing in SmartBracket, check the status of the tamper in the Ajax app
and then the xing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment panel, the
security system noti es you.
Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to GlassProtect
using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1 meter to
GlassProtect. Longer wire length increases the risk of its damage and reduces the quality of
communication between the detectors.
To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the noti cation.
1. outside the premises (outdoors);
2. nearby sirens and speakers;
3. nearby any metal objects or mirrors causing attenuation or screening of the signal;
4. at any places with fast air circulation (air fans, open windows or doors);
5. inside premises with the temperature and humidity beyond the range of permissible limits;
6. closer than 1 m to the hub.
1. Fix the SmartBracket attachment panel using bundled screws. If you use any other
attachment tools, make sure that they do not damage or deform the attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with
time, which can cause falling, false triggering, and detector malfunction.
2. Put the detector on the attachment panel. When the detector is xed in SmartBracket, it
blinks with LED, signaling that the tamper is closed.
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